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Before you call bosch customer support for service – Bosch HMD8451UC User Manual

Page 18

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English 18

Please check the following before calling for service. It may save you time and expense.

Problem

Possible cause

Solution

1.

Part or all of Drawer Micro-

wave does not operate.

• Power cord of Drawer Microwave

is not completely connected to the

electrical outlet.

• Power outage.

• Fuse/circuit breaker doesn’t work.

• Drawer Microwave is in Demo

Mode.

• Make sure the power cord is tightly connected

to the outlet.

• Check house lights to be sure. Call your local

electric company for service.

• Replace the fuse or reset the circuit breaker.

• See page 16 for how to cancel Demo Mode.

2.

Food in Drawer Microwave

is not heated.

• no power to the appliance.

• Drawer controls improperly set.

• Drawer is in Demo Mode.

• See Solution for Problem 1.

• Check if the controls have been properly set.

• See page 16.

3.

Drawer Microwave light

does not work.

• Light bulb is loose or burned out.

• Call Bosch Customer Support for service.

Always have the complete model number and

FD number available prior to calling.

4.

Touch controls will not

operate.

• Panel Lock is on.

• See page 15 to unlock.

5.

Display flashes.

• Power failure.

• Touch Stop/Clear pad and reset the clock. If

the Drawer Microwave was in use, you must

reset the cooking function.

6.

Steam from the vent

• During microwaving, steam may

come from the right side of the

vent.

Before You Call Bosch Customer Support for Service