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Troubleshooting – Acer AL2021 User Manual

Page 9

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9

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Troubleshooting

Problems

Possible Solutions

Power LED is not ON

• Check to see if the power switch is in the

ON position.

• Ensure that the Power Cord is connected.

No Picture

• Check to see if the power switch is in the

ON position.

• Ensure that the Power Cord is connected.
• Ensure the video cable is securely

connected to the back of the monitor and
the computer.

• Move the mouse or press any key on the

keyboard to bring the monitor out of "active
off" mode.

Picture shows inappropriate colors

• See "Color Adjustment" to adjust RGB

color or to select color temperature.

Picture bounces or a wave pattern
is present in the picture

• Move or switch off electrical devices that

may be causing interference.

• Inspect the monitor's video cable and ensure

that none of the pins are bent.

Image is not sized or centered
properly

• Press select/auto key and the monitor will

automatically optimize the position of your
display.

• See "Position adjustment".

Caution: Do not attempt to service the monitor yourself or open the computer

yourself. Please refer all servicing to qualified service personnel if
the problems cannot be solved in "Troubleshooting" section.