Electrolux EWG127410W - Manual (Page 18)

Problem Possible cause/Solution
The machine does not empty and/or does
not spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the
water still in the tub or a that eliminates all the
spinning phases has been selected.
• Disable the option.
• Select the draining or the spinning pro-
gramme.
The laundry is not evenly distributed in the
drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
• Reduce the detergent quantity or use another
one.
Check whether there are any leaks from one of
the inlet hose fittings. It is not always easy to
see this as the water runs down the hose;
check to see if it is damp.
• Check the water inlet hose connection.
The drain hose is damaged.
• Change it with a new one.
The cap on the emergency emptying hose has
not been replaced or the filter has not been
properly screwed in after cleaning action.
• Refit the cap on the emergency emptying
hose or screw the filter fully in.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has
been used.
• Increase the detergent quantity or use anoth-
er one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stub-
born stains.
The correct temperature was not selected.
• Check if you have selected the correct tem-
perature.
Excessive laundry load.
• Introduce into the drum less laundry.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light 9 has gone off.
There is water in the drum.
• Select drain or spin programme to empty out
the water.
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