Electrolux EI24ID30QS - Manual (Page 19)

19 Warranty Information
Your appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux
will repair or replace any parts of this appliance that prove to be defective in materials or workmanship when such
appliance is installed, used, and maintained in accordance with the provided instructions. The stainless tub and door
liner of your appliance are covered by a lifetime limited warranty. During the lifetime of the appliance, Electrolux will
provide a replacement stainless tub or door liner that fails to contain water due to a defect in materials or workmanship
if the appliance is installed, used, and maintained in accordance with the provided instructions. In addition, the
dishwasher racks and the electronic control module of your appliance are covered by a two through five year limited
warranty. During the 2nd through 5th years from your original date of purchase, Electrolux will provide a replacement
dishwasher rack or electronic control module for your appliance which has proven to be defective in materials or
workmanship when such appliance is installed, used, and maintained in accordance with the provided instructions.
Exclusions:
This Warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or
Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in commercial setting.
7. Service Calls which do not involve malfunction or defects in materials or workmanship, or for appliances not
in ordinary household use or used other than in accordance with the provided instructions.
8. Service Calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves,
etc., which are not part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs,
handles, or other cosmetic parts.
11. Labor or in-home service costs during the additional limited warranty periods beyond the first year from your
original date of purchase.
12. Pickup and delivery costs; your appliance is designed to be repaired in the home.
13. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip
charges, or mileage expense for service calls to remote areas, including the state of Alaska.
14. Damages to the finish of appliance or home incurred during transportation or installation, including but not
limited to floors, cabinets, walls, etc.
15. Damages caused by: services performed by unauthorized service companies; use of parts other than
genuine Electrolux parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPAIR OR REPLACEMENT
AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY
LAW, BUT NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN
LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED
WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should
service be required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this
warranty must be obtained by contacting Electrolux at the address or phone numbers below.
This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your appliance is
warranted by Electrolux Major Appliances North America, a division of Electrolux Home Products, Inc. In Canada,
your appliance is warranted by Electrolux Canada Corp. Electrolux authorizes no person to change or add to any
obligations under this warranty. Obligations for service and parts under this warranty must be performed by Electrolux
or an authorized service company. Product features or specifications as described or illustrated are subject to change
without notice.
USA
1-877-435-3287
Electrolux Major Appliances North America
10200 David Taylor Drive
Charlotte, NC 28262
Canada
1-800-265-8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada L5V 3E4