Electrolux EI24WC65GS - Manual (Page 16)

16 Troubleshooting
Before You Call for Service
If the unit appears to be malfunctioning, read
through this manual first. If the problem persists,
check the
Troubleshooting Guide below. Locate
the problem in the guide and refer to the cause
and its remedy before calling for service. The
problem may be something very simple that can
be solved without a service call. Consulting or
contracting a qualified service technician may be
necessary.
If Service is Required
Contact the dealer where you purchased the unit
if service is required. State the model and serial
number and explain the problem. The model and
serial number plate is located on the ceiling of your
unit.
If you do not know the name of the selling dealer
or a local service company, you can check online
at
www.electroluxappliances.com or call 1-877-
435-3287.
WARNING
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main electrical power has
been disconnected.
Problem Possible Cause Remedy
Unit not cold enough.
Adjust temperatures (see “ Adjusting
the Temperature” in the “Start-Up
and Temperature Control” section).
• Control set too warm.
• Light staying on.
• Airflow to front grille blocked.
• Door gasket not sealing properly.
• Adjust temperature colder. Allow
24 hours for temperature to
stabilize.
• Turn off manual light control. See
“ Operation” section.
• Airflow must not be obstructed
to front grille. See “ Installation”
section.
• Adjust door gasket.
Unit too cold.
Contents of unit too cold/frozen.
Adjust temperatures (see “ Adjusting
the Temperature” in the “Start-Up
and Temperature Control” section).
• Control set too cold. • Adjust temperature warmer.
Allow 24 hours for temperature to
stabilize.
No interior light. • Failed LED assembly. • Contact a qualified Electrolux
Service Technician.
Light will not go out when door is
closed. • Manual light control is ON.
• Door switch not making contact.
• Turn off manual light control. See
“ Operation” section.
• Check for proper door alignment.
Alarm(s) will not shut off. • Door is ajar.
• Power has failed.
• Internal temperature is too high.
(Beverage Center only)
• Press “Mute Sounds” key to
acknowledge alarm.
• Ensure door is closed firmly.
• Allow 24 hours for temperature
to stabilize.
Power is not restored after power
failure. • Circuit breaker has tripped. • Verify electrical supply. See
“ Installation” section.
Door does not close properly after
reversing it. • Door hinges are misaligned.
• Door gasket is not sealing
properly.
• Loosen hinges and re-align door.
Retighten hinges.
• Turn gasket 180°. See “
Door
Reversal” section.