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Troubleshooting, General problems, Uplink port led is red – Accton Technology USB204A User Manual

Page 5: A single downstream port led is off

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Quick Installation Guide

2. Connect the Type-A end of the cable to one of the hub’s

downstream ports and the Type-B end to the USB device.

3. Check that the hub’s downstream port (green) LED is on. If

this LED is off, then follow the advice in the section

“Troubleshooting” to diagnose the problem.

Troubleshooting

The USB204A can be easily monitored through its indicators.

You should be able to quickly resolve any problem by following

the troubleshooting steps listed below. If you cannot solve the

problem, contact your Accton distributor for further assistance.
General Problems
Many problems and error conditions can be cleared by first

following these steps:
1. Ensure all upstream cables are properly connected and that

all upstream hubs and the host PC are powered on.

2. Be sure the host PC and hub are not in suspend mode by

pressing any key on the keyboard or moving the mouse.

3. Disconnect devices from the hub and reset the hub. To

reset the hub, simply unplug the uplink connection and then

plug it back in.

Uplink Port LED is Red
This indicates an overcurrent condition exists.
1. Disconnect devices on downstream ports 1 through 4 one

at a time until the LED turns green. The last device

disconnected is causing the overcurrent condition.

2. If the LED is still red with all devices removed, reset the hub

by unplugging the uplink connection and plugging it back in.

If the LED remains red the unit is defective and should be

replaced.

A Single Downstream Port LED is Off
The port has been disabled by the host PC. An overcurrent

condition may exist on the port, or the device driver identified a

problem with the device and turned the port off.
1. Disconnect the device. If the port LED does not turn on,

reset the hub. If the LED then turns on, you can reattach

the device.

2. If the LED does not turn on after the hub reset, you may

have to reboot the host PC.