Troubleshooting and faqs – AT&T Z331 User Manual
Page 76
![background image](/manuals/37594/76/background.png)
Troubleshooting and FAQs
70
Troubleshooting.and.FAQs
Problem
Possible Causes
Possible Solution
Poor.reception The.network.signal.is.too.weak.
at.your.current.location,.for.
example,.in.a.basement.or.
near.a.tall.building,.because.
wireless.transmissions.cannot.
effectively.reach.it.
Move.to.a.location.where.the.
network.signal.can.be.properly.
received.
The.network.is.busy.at.the.
current.time.(for.example,.
during.peak.times,.there.may.
be.too.much.network.traffic.to.
handle.additional.calls).
Avoid.using.the.phone.at.such.
times,.or.try.again.after.waiting.
a.short.time.
You.are.too.far.away.from.a.
base.station.for.your.service.
provider.
You.can.request.a.service.
area.map.from.your.service.
provider.
Echo.or.noise Poor.network.trunk.quality.
on.the.part.of.your.service.
provider.
Press.the.Power/End Key.
and.dial.again..You.may.be.
switched.to.a.better-quality.
network.trunk.or.phone.line.
Poor.local.telephone.line.
quality.
Press.the.Power/End Key.
and.dial.again..You.may.be.
switched.to.a.better-quality.
network.trunk.or.phone.line.
If.you.encounter.problems.while.using.the.phone,.or.if.it.performs.erratically,.you.
can.consult.the.information.in.the.chart.below..If.your.particular.problem.cannot.
be.resolved.using.the.information.in.the.chart,.contact.your.service.provider.