Troubleshooting, Warranty – ProMariner ProIsoCharge User Manual
Page 8
Troubleshooting
LED
Color
Function & Fault Analysis
Battery 1,2,3 on-line
Blue
Circuits are active and working normally
High Alternator Voltage Trip
Red (Flash)
High Alternator Voltage - The unit has sensed a voltage
exceeding 16V. All banks will be disconnected, all bank
LEDs will be out. The alternator or regulator must be
repaired. In the event that the voltage drops below 15V
the unit will begin normal operation again.
High Output Trip
Red (Solid)
High Output warning (solid). In addition a bank LED may
be off, indicating which bank is involved. This fault occurs
when the ProIsoCharge senses a bank is charging above
16 volts and attempting to backfeed to another bank.
This could be caused by a faulty battery charger. The problem
bank will be disconnected and indicated by the bank LED
that is NOT lit. Correct the overcharge immediately.
Priority Management
Red
One bank is attempting to discharge another. This can
happen when a large load such as an inverter or
bowthruster is operating on its connected bank and due
to high amperage draw, the neighboring battery banks
are being discharged. The ProIsoCharge will isolate the
discharged bank and direct charging to that bank only
until it reaches 13.3V. The ProIsoCharge will then begin
charging normally, beginning with the start battery.
Alternator Charge State
Green (flash)
Flashing indicates below 13.3v. This indicates that the
alternator is not functioning properly OR the cable
between the ProIsoCharge and the alternator is too
small or too long.
Green (solid)
Solid indicates charge level normal (above 13.3v)
OFF
Indicates that the alternator is below 10V, and is off
Standby/ON
Blue (solid)
Indicates alternator on
Blue (flash)
Indicates the ProIsoCharge is in standby mode
OR there is no charge
13
Warranty
WARRANTY CARD CAN BE REGISTERED AT WWW.PROMARINER.COM or the warranty card
included in this manual can be completed and sent to ProMariner by mail.
PROISOCHARGE ADVANCED DIGITAL CHARGE DISTRIBUTION
AND ISOLATION SYSTEM FIVE YEAR WARRANTY
Each ProMariner ProIsoCharge Series Model is guaranteed against defects in material and
workmanship for five full years after purchase. Each serial numbered product has an additional
repair adjustment provision after the 5 year limited warranty that limits the maximum charge
for repair or replacement to 50% of the current list price, plus shipping and handling.
• Warranty and repair adjustment calculated from manufacture date if not
registered or proof of purchase within two weeks of sale.
• Warranty void if unauthorized repairs attempted.
• Water damage not covered under warranty
• Customer is responsible for shipping to ProMariner.
• Cosmetic repairs are done at the owner’s request and expense.
Purchase or other acceptance of the product shall be on the condition and agreement that
Professional Mariner, LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND. (Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations may not apply to you.) This warranty is
made in lieu of all other obligations or liabilities on the part of Professional Mariner. Professional
Mariner neither assumes nor authorizes any person for any obligation or liability in connection
with the sale of this product.
To make a claim under warranty, go to www.promariner.com and click on the support tab
and follow the instructions making sure to identify the product and the problem. If you can
not use our online warranty claim registration, please feel free to call ProMariner at the
toll free number listed below. Professional Mariner will make its best effort to repair or
replace the product, if found defective within the terms of the warranty, within 30 days
after return of the product to the company. Professional Mariner will ship the repaired or
replaced product back to the purchaser. This warranty gives you specific legal rights, and
you may also have other rights, which vary from state to state. This warranty is in lieu of
all others expressed or implied.
Factory Service Center & Technical Support
Professional Mariner, LLC
200 International Drive, STE 195
Portsmouth, NH 03801.
Tel: 1-800-824-0524
Professional Mariner, LLC
Tel: (603) 433-4440 / Fax: (603) 433-4442
14