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Trouble shooting pump problems, Warranty and service – Rola-Chem Pro Series Pump User Manual

Page 8

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Rola-Chem Pro Series Pump PN 522105 2013/11/26

Page: 8 of 8

8. TROUBLE SHOOTING PUMP PROBLEMS:

Issue

Cause

Action

Pump does not operate,
no noise, no motion.

Power

Check power source, switches, circuit
box, ground fault tripping, etc.

Pump will not shut off with
switch in ‘Timer’ position.

Switch or timer

Replace switch or timer switch.

Pump motor turning but no
movement in roller assly.

Motor gearbox

Replace motor

Short hose life

Worn or loose components

Replace worn roller assembly/secure
pump housing and cover.

Lubrication

Lubricate pump hose more frequently.

System pressure

Check system pressure, 30 PSI max.*

Pump rotating but not pumping
fluid.

Pump hose

Replace pump hose

Roller assembly

Replace roller assembly

Motor bearings

Replace motor

Pump motor starts and stops
with switch in “On” position.

High temperatures

Check fan, replace if damaged.
Improve ventilation to pump.

Switch

Replace switch

*RC503 maximum system pressure is 25psi.


9. WARRANTY AND SERVICE

:

Limited Warranty:

Rola-Chem Corporation warrants the original purchaser that this unit is free from manufacturing defects in
material and workmanship from the date of the original purchase for one (1) year.
If this unit fails within the one (1) year period, it will be repaired or replaced (Rola-Chem’s option) at no charge,
when returned to Rola-Chem Corporation with proof of purchase receipt. This warranty does not apply to any
product damage caused by improper use, accident, misuse, improper line voltage, fire, flood, lightening,
earthquake or other acts of nature, or, if product was altered or opened by anyone other than qualified Rola-
Chem personnel.

All expendable items- hoses, etc., are not covered under this warranty.

Rola-Chem Corporation, under no circumstances, shall be liable for any consequential damages directly or
indirectly caused by this unit. Please observe all rules and regulations required by state and local regulations,
building codes, health codes, OSHA, etc.

Service Procedure: For operation assistance in the United State, please call:
(800) 549-4473 or FAX (651)-653-0989 , Monday thru Friday 8:00 am-5:00 pm, Central Time.

Rola-Chem Corporation has specialized knowledge and equipment to properly test your unit and help you with
special problems. After talking to our service personnel, the product in need of service should be shipped with
RGA#, freight prepaid, via UPS if at all possible to:

Rola-Chem Corporation

5858 Centerville Road

St. Paul, MN 55127-6804