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Apple Mac 5260/100 User Manual

Page 69

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Troubleshooting

Symptom Charts/Peripheral - 24

Known-good

StyleWriter,

ImageWriter, or

ImageWriter II does

not print

1 Verify that Chooser and Control Panel are set correctly.

2 Verify that printer driver and system software are not

corrupt.

3 Verify system software is version 7.5 or later.

4 Check printer DIP switches.

5 Replace printer interface cable.

6 Replace logic board. Retain customer’s SIMMs.

Known-good

LaserWriter does not

print

1 Verify that Chooser and Control Panel are set correctly.

2 Verify that printer driver and system software are not

corrupt.

3 Replace printer interface cable(s).

Doesn’t recognize

SCSI device

1 Check for proper SCSI termination.

2 Check that the SCSI cable is good and firmly connected.

3 Check the SCSI device manual for required software.

This manual is related to the following products: