AGFA E20 User Manual
Owner’s guide, Snapscan™ e20

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SnapScan™ e20
Owner’s Guide
This chapter gives you information about SnapScan and about
Chapter 1: Preparing the Scanner
“Preparing the Scanner” explains how to prepare your SnapScan for installation.
Chapter 2: Installing the Scanner for PC
This chapter shows you how to set up your SnapScan for your PC.
Chapter 3: Installing the Scanner for Macintosh
This chapter shows you how to set up your SnapScan for your Macintosh computer.
Chapter 4: Making your First Scan
Here you find instructions on how to place reflective originals on the glass plate of your
scanner.
“Troubleshooting” can be helpful when you come across problems.
Appendix B: Technical Information
This appendix provides specifications for your SnapScan.
Appendix C: Regulation Compliance
This appendix gives you information about safety regulations, electromagnetic compatibility
and the declaration of conformity.
Document Outline
- Preface
- Chapter 1: Preparing the Scanner
- Chapter 2: Installing the Scanner for PC
- Chapter 3: Installing the Scanner for Macintosh
- Chapter 4: Making your First Scan
- Appendix A: Troubleshooting
- There is no USB port free for your scanner.
- The status indicator fails to light up.
- The scanner makes an unusual noise and the scanner lamp does not move back and forth when you connect the scanner.
- The scanner lamp flickers, dims, or fails to light up.
- ScanWise cannot find the scanner (MACINTOSH ONLY).
- The driver is not found when you connect the scanner to your computer (MACINTOSH ONLY).
- Windows 98 fails to detect the scanner when you connect it for the first time (PC ONLY).
- An OEM Windows 98 system was already installed when purchasing your computer (PC ONLY).
- The e-mail function is not working (PC ONLY).
- Your problem is not solved.
- Appendix B: Technical Information
- Appendix C: Regulation Compliance