Source Green Heat SGH-500-1PC User Manual
Page 15
SGH5001PC Printed in China
15
Customer Service and Support
To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:
Contact SOURCE GREENHEAT PRODUCTS Technical Support
Warranty@sourcegreenheat.com
Phone
:
1-866-484-2066
You will need to provide the unit's model number, serial number (
located on the
heater’s front panel, rear panel, or on the box),
date of purchase, retailer of
purchase, a daytime phone number, and possibly a copy of your receipt.
Be Patient, Clear, and Concise.
Describe the issue and symptoms you have for, and about the product. A certified
SOURCE GREENHEAT Technical Support agent will give you an evaluation of
your issue and your resolution options. If the answer is not available at that time,
you will be referred to the appropriate channels, or given a call/e-mail back within
72 hours with an answer or resolution.
*E-Mail is the Preferred Method of Communication