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Printer problems – Elitegroup 755SI4 v.2 User Manual

Page 16

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chapter 2 trouble shooting

2-16

Printer Problems

The printer does not print -

Make sure the cable connection is secured and the

printer is powered up, if the printer is connected via the parallel

port.

and make sure the parallel port setting in CMOS is

correct.

Run the printer self-test to see if it reports any problem.
Check if the printer displays any error messages. A paper

jam may have occurred.

Make sure you have already installed the printer driver.
Try rebooting the system with the printer powered up and

connected first.

The printer does not print what’s on the screen -

The information displayed on the screen may not exactly

be the same as what is printed.

If the printer prints extra and strange symbols, it is the

result of the cache (garbage) in the printer memory buffer.

Cancel all the printer tasks and toggle off the printer power

switch to clear up the memory buffer. Then, turn the printer

back online and print again.

Make sure you install the correct printer driver.

The printer does not respond to infrared communication -

See Infrared Problems listed elsewhere in this chapter.