Elitegroup S20II1 - Manual (Page 60)

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• Be sure all the device drivers are installed properly. For
example, without the audio driver properly installed, the
speakers and microphone will not work.
• If external devices such as USB camera, scanner, printer do
not function correctly when connected to the system, it is
usually the device’s own problem. Consult the device’s
manufacturer first.
• Some software programs, which have not gone through
rigorous coding and testing, may cause problems during your
routine use. Consult the software vendor for problem solving.
• Legacy peripheral are not plug-and-play capable. You need to
restart the system with these devices powered up and
connected first.
• Be sure to go to BIOS SETUP and load DEFAULT SETTING
after BIOS re-flash.
• Be sure the Quick Key Lockout Switch on the bottom of the
computer is not engaged; otherwise the quick keys will not
work.
Audio Problems
No speaker output -
• Software volume control is turned down in Microsoft Sound
System or is muted. Double-click the speaker icon on the lower
right corner of the taskbar to see if the speaker has been
muted or turned down all the way.
• Most audio problems are software-related. If your computer
worked before, chances are software may have been set
incorrectly.
• Go to [Start > Settings > Control Panel] and double-click the
Sounds and Audio Devices icon. In the Audio page, make sure
that the audio codec mentioned in the spec is the default
playback device.
Sound cannot be recorded -
• You will need to plug-in an external microphone to the
microphone connector to record sound.
• Double-click the speaker icon on the lower right corner of the
taskbar to see if the microphone has been muted.
¾ Click Options and select Properties.
¾ Select Recording and click the OK button.