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Trouble- shooting – Arcam Handbook AVR surround amplifier/AV processor AVR600 User Manual

Page 62

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E-60

trouble-

shooting

Problem

Check that...

There are no lights on the unit

<

the power cord is plugged into the unit and the mains socket it is plugged

into is switched on.

<

the power button is pressed in.

If a red LED is present, the unit is in standby mode. Press any button on the

front panel or remote control.

The unit responds erratically

or not at all to the remote

control

<

there are fresh batteries in the remote control.

<

the front panel window is visible and you are pointing the remote control

towards it.

The front panel display is

blank

<

the display hasn’t been turned off. Press the

DiSplAy

button on the front

panel or remote control.

No picture is being produced

<

your viewing device is turned on and switched to display your AVR500/

AVR600/AV888. Test by pressing the

MEnu

button on the AVR500/AVR600/

AV888 or on the remote and look for the main menu screen on your display

device.

<

the correct video input is selected on the AVR500/AVR600/AV888.

<

the video source is on, is operating normally, and is in ‘play’ mode if

appropriate.

<

you have the AVR500/AVR600/AV888 in a video resolution that is

compatible with the connection you are using and with your display device.

For example, composite video is only capable of carrying 480i and 576i

resolutions. Test this by pressing and holding the OK key for more than two

seconds to force 480i / 576i output resolutions.

There are bright edges or

‘ghosts’ on the picture

<

the cables used for analogue video connections are designed to carry video

(i.e., they are 75

Ω

coaxial cables).

<

ensure the ‘sharpness’ control on your display device is switched off or set to

near minimum.

<

for HDMI connections, try using a shorter cable or alternatively a different

brand.

No sound is produced

<

the correct input has been selected.

<

the source equipment is on, is operating normally and is in ‘play’ mode if

appropriate.

<

the volume is turned up to a reasonable level and the unit is not in mute

mode.

The sound is poor or distorted

<

you have not excessively increased the input sensitivity (i.e. reduced the

maximum input signal voltage) in the Input Config. menu if an analogue

input is being used.

<

you have selected the correct size of speakers to suit your system in the setup

menu.