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1 overview, 1 introduction, 2 about this guide – PreSonus Music Creation Suite User Manual

Page 3: 3 technical support, 1 overview — 1, Introduction — 1, About this guide — 1, Technical support — 1

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1 Overview

1.1 Introduction

PS49

Owner’s Manual

1

1 Overview

1.1

Introduction

Thank you for purchasing the PreSonus® PS49 USB MIDI Keyboard. The PS49
is a full-size, velocity-sensitive USB MIDI keyboard controller that has been
designed for easy integration with your Mac® OS X or Windows® computer,
making it an ideal tool for a variety of music-creation applications.
We encourage you to contact us with questions or comments regarding
this product. PreSonus Audio Electronics, Inc., is committed to constant
product improvement, and we value your suggestions highly. We believe
the best way to achieve our goal of constant product improvement is by
listening to the real experts: our valued customers. We appreciate the
support you have shown us through the purchase of this product.

1.2

About This Guide

We suggest that you use this manual to familiarize yourself with the features,
applications, and correct connection procedures for the PS49 before connecting it
to your computer. This will help you avoid problems during installation and setup.
Throughout this guide you will find Power User Tips. These
tips provide useful hints on how to best use the PS49 and take
advantage of unique workflow functions and features.

1.3

Technical Support

Many technical issues can arise when using a standard computer as a digital audio
workstation (DAW). PreSonus can only provide support for issues that directly
relate to the PS49, Studio One®, and Notion™. PreSonus does not provide support
for computer hardware or non-PreSonus hardware and software, and it may be
necessary to contact the manufacturer of these products for technical support.
Please check our Web site (www.presonus.com) regularly for
software information and updates, firmware updates, and support
documentation, including frequently asked questions.
Online technical support is available at www.presonus.com/support/Contact-
Technical-Support. PreSonus telephone technical support is available to customers
in the USA on Monday through Friday from 9 a.m. to 5 p.m. Central Time by calling
1-225-216-7887. Customers outside of the USA should contact their national
or regional distributor for telephone technical support. A list of international
distributors is provided at www.presonus.com/buy/international_distributors.
Advanced troubleshooting guides can be found at
http://support.presonus.com/forums.