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Appendix a, Trouble shooting – ATEN AS-811P User Manual

Page 20

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APPENDIX A

TROUBLE SHOOTING

PROBLEM SOLUTIONS

LED fails to light up Check if power is turned ON or not

Failure of data 1. Check if the Connector of each cable is well

transmission plugged or not.

2. Check if PC is turned ON or not.

3. Check if PRINTER is turned ON or not.

4. Check if paper for PRINTER is well prepared

or not.

5. Check if Print command on PC is correct or

not.

6. Check if connector at computer’s end has

been connected in accordance with menu

Data Loss or Error Check if the Handshake mode between the

and AS/2 is the Hardware Handshake

If failure of printing still exists upon aforesaid solutions, please

contact your dealer for help.

User’s Manual 17

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