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Figure 5 figure 6 – Sonnet Technologies Echo Express and Echo Express Pro Thunderbolt Expansion Chassis User Manual

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Chapter 4 – Verify Connections Using System Information

Figure 5

Figure 6

A – Verify the Echo Express is Recognized

1. Power on the computer.

2. From the Apple menu, select About This Mac; the

System Information application will launch.

3. When the About This Mac window opens, click More

Info; a summary of specifications will appear.

4. Click System Report; a full report window will appear.

5. In the System Information window, click Thunderbolt

under the Hardware header in the left column
(Figure 5).

6. In the top right column under the Thunderbolt Device

Tree header, you will see the computer, followed by
“Echo Express PCIe 2.0”

(Figure 5).

B – Verify Installed Cards are Recognized

1. When a card is installed into one of (or the) Echo

Express chassis’ PCIe slot(s), the PCIe slot (listed as a
port), the Status should appear as connected

(Figure 5).

2.

Click PCI Cards under the Hardware header in the left
column

(Figure 6).

3.

At the top of the right column, installed cards are listed.
By selecting a card at the top, detailed information is
listed. You should see “Yes” next to Driver Installed and
Tunnel Compatible, otherwise the card or driver may
not be Thunderbolt compatible

(Figure 6).

Support Note:

If you do not see “Echo Express

PCIe 2.0” listed, disconnect and reconnect the

Thunderbolt cable between the computer and Echo Express.
Note that it is not necessary to shut down the computer
before disconnecting and reconnecting the cable.

Support Note:

While Echo Express expansion

chassis require no drivers, installed cards require

Thunderbolt-compatible drivers to enable their use.