Fairbanks SCB-R9000-B Series Ultegra Baggage - Manual (Page 14)

Section 4: Customer Care
03/2014 14 51308 -- Rev. 2
4.3. Troubleshooting
In the event the scale does not function properly, check the following, see
appendix for more information:
Problem Possible Source / Remedy
No Display
Power OFF, plug disconnected, cord damage,
faulty USB port or AC adapter. IF you are using
a remote display, check the main display first, if
it's OK then check the cable plug connection on
the remote.
Unplug then plug in the power cord to reset the
program.
Incorrect Weight
Check platform for binding or rubbing, reposition
scale so all sides are clear. Ensure correct
UNITS are displayed (lb or kg). Remove load,
press the
[ZERO] key to set the scale to '0.00',
then reweigh.
[ZERO] key will NOT reset zero
Motion on the platform; ensure that the platform
is empty. Check platform for binding or rubbing,
reposition scale
Pushbuttons Will Not Operate
First unplug, then plug in the power cord to reset
the program. If you are using a remote display,
check the main display first, if it's OK then check
the cable and plug connection on the remote.
Display Locked or Inoperative
First unplug, then plug in the power cord to reset
the program. If you are using a remote display,
check the main display first, if it's OK then check
the cable and plug connection on the remote.
Display Indicates
Weight on the platform exceeds 250 lbs, remove
load.
No USB Output
Check that both cable end connectors are
securely fastened. Check the cable for
damage.
Check the Hub or USB port for problems.