Support, Advanced, Support advanced – Axis Communications Axis 211A User Manual
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AXIS 210A/211A - System Options
• the system time
• Default - the default button should be used with caution. Pressing this returns all
of the camera's settings (including the IP address) to the factory default values.
Upgrade Server - See Upgrading the Firmware, on page 64.
Backup - click this button to take a backup of all the parameters, and any user-defined
script. You can then return to the previous settings, if settings are changed and there is
unexpected behavior.
Restore - click the Browse button to locate the saved backup file (see above) and then click
the Restore button. The settings are restored to the previous configuration.
Note:
Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for the configuration of multiple units or for firmware upgrades.
Support
The Support Overview page provides valuable information on troubleshooting and
contact information, should you require technical assistance.
System Overview - is a quick look over the camera’s status and settings. Information be
found here includes the camera’s Firmware version, IP address, Security, Event and
Image Settings and Recent Log Items. Many of the captions are also links to the proper
Setup page to conveniently make adjustments in the cameras settings.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server
Report with your query.
Information
The Log fi
le, the Server Report and the Parameter List all provide valuable information
for troubleshooting and when contacting Axis support.
Configuration
Log Level for Log Files - from the drop-down list, select the level of information to be
added to the Log file
Log Level for E-mail - select the level of information from the drop-down list to send as
e-mail and enter the destination e-mail address.
Advanced
Scripting - this an advanced function that provides the means for customizing and using
scripts.