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Multi-tasker – Altinex Multi Tasker MT107-301 User Manual

Page 11

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MULTI-TASKER™

10

8.2 NO DISPLAY

Cause 1:

The source has a problem.

Solution:

Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no display, see Cause 2.

Cause 2:

The output signal is not detected.

Solution 1: In MTSetup™, or other control

software, send the [SDO]
command. This command is
detailed in the MT107-100's User
Guide. Verify a signal is detected
for the output number in question. If
a signal is not detected, see
Solution 2.

Solution 2: Verify the MT107-301/305/306 is

connected to the MT107-100 and
that the cable is in good condition. If
a signal is detected, see Cause 3. If
there is no signal detected, please,
call Altinex at (714) 990-2300.

Cause 3:

The path is not selected.

Solution:

Make sure the input to output path
is correctly selected.

For example, Input 1 is connected
to Output 17 in the matrix engine.
Physically, the source signal is
connected to Input 1 and the
display cable is connected to
Output 17. See RS-232 accessible
commands in Section 7 of the
MT100-107's User Guide for
command details.

If no display is present, see
Cause 4.

Cause 4:

Cable connections are incorrect.

Solution:

Make sure that cables are properly
connected. Also, make sure that the
continuity and wiring are good. If
there is still no display present, see
Cause 5.

Cause 5:

The display has a problem.

Solution:

Make sure the display has power
and is turned ON. If there is still no
display, please call Altinex at
(714) 990-2300.

ALTINEX POLICY

9

9.1 LIMITED WARRANTY/RETURN POLICY

Please see the Altinex website at
www.altinex.com for details on warranty and
return policy.

9.2 CONTACT INFORMATION

ALTINEX, INC

592 Apollo street

Brea, CA 92821 USA

TEL: 714-990-2300

TOLL FREE: 1-800-ALTINEX

WEB: www.altinex.com

E-MAIL: [email protected]

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