27 specifi cations, Dimension drawing, Troubleshooting system completely dead – Controlled Products Systems Group AE-500 User Manual
Page 27: Buzz on speaker, Buzz on telephone line, System will not answer an incoming call, Entry code will not activate relay, Remote keypad does not work, Main or remote keypad will not activate a relay, Transmitter does not activate relay

27
Specifi cations
MECHANICAL
Case dimensions: 10-3/4” W x 12-3/4” H x 3-1/2” D
ELECTRICAL
Voltage:
12-24
Volts
AC/DC
Current: 500 mA DC typical, 750 mA DC maximum
Backup Battery: Externally charged 12 Volt DC source
Outputs: Relay Channels A & B
Form “C” 3 Amps @ 30 Volts maximum
Inputs: One sensing input
Two exit request inputs
RADIO
Frequency: 318 Mhz ± 500 KHz @ 23°C
RF 3db Bandwidth: 4 MHz Typical
Sensitivity: Adjustable, -97 dBm Minimum (-100 dBm Typical)
Encoding:
Linear
MegaCode® Format
ENVIRONMENTAL
Temperature: -22°F to 149°F (-30°C to 65°C)
Humidity: 5% to 95% non-condensing
SYSTEM
Relay On Time: 0-60 seconds, latch on-off
Interkey Time: 8 seconds maximum
Code Entry Time: 48 seconds maximum for 6-digit codes
Modem Baud Rate: 14.4 Kbps
Dimension Drawing
OPERATING INSTRUCTIONS:
1.
2.
3.
4.
5.
PRESS AND RELEASE
TO VIEW THE DIRECTORY
HOLD
TO SCROLL FORWARD
HOLD
TO SCROLL BACKWARD
LOCATE THE DESIRED NAME IN THE DIRECTORY
ENTER THE DIRECTORY CODE TO CALL RESIDENT
IF NO ANSWER, PRESS
TO HANG UP
10-3/4"
12-3/4"
3-1/2"
Troubleshooting
System completely dead
1. No power from transformer. Check voltage at AE-500 transformer
terminals.
2. Verify that terminal blocks are fi rmly plugged into circuit board.
Buzz on speaker
1. Check for 24 volt AC power shorted to wiring conduit.
2. Check for telephone line shorted to ground.
3. Verify that telephone wires are twisted pair.
4. Verify that the AE-500 is connected to earth ground.
5. Check 16 VAC voltage at AE-500 transformer terminals.
Buzz on telephone line
1. Disconnect 16 VAC wires from terminal strip, if buzz goes away,
one side of the transformer wires is grounded.
2. Check all connections for any shorts to ground.
System will not answer an incoming call
1. Automatic telephone answer disabled.
2. AE-500 telephone line trouble.
Entry code will not activate relay
1. Entry code not set up for proper relay.
Remote keypad does not work
1. Remote keypad address is not set to “1”.
2. Check remote keypad indicator for power.
Main or remote keypad will not activate a relay
1. Entry code is not assigned.
2. Keypad may be in lockout from too many incorrect attempts. Wait
one minute for lockout to clear and try again.
Resident’s Telephone does not ring when a visitor calls
1. Resident’s telephone number programmed incorrectly.
2. Check AE-500 telephone line.
3. Call resident from another line or cell phone to determine if the
resident’s telephone is working.
Transmitter does not activate relay
1. Transmitter button setting programmed to “no relay” (would effect
all transmitters).
2. Transmitter block not enrolled.
3. Specifi c transmitter is deactivated in the system.
Poor transmitter radio range
1. Check antenna installation and condition if transmitters were
previously working well.
2. Check
the
RADIO indicator on the AE-500 circuit board. If it is
fl ickering without activating any transmitters there is interference
blocking the receiver. Try adjusting the RECEIVER RANGE knob
to reduce the receiver’s sensitivity to the interference.
3. Connect an audio amplifi er or telephone buttset to the RECEIVER
TEST POINTS (the wire jumpers next to the RECEIVER RANGE
knob). Listen to the sounds of the signals being received. If you
hear the interference, remove power from possible interfering
devices to determine the source of the interference. The antenna
or the interfering device may need to be relocated.
Cannot restore system data
1. Sun Java must be installed.
2. From the Browser window, select Tools> Internet Options >
Advanced.
3. Scroll down to “Java (Sun)” and check Use Java XX box (XX may
vary with your browser version).