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Troubleshooting – INSTEON Leak Sensor (2852-222) Manual User Manual

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Page 6 of 7 Rev: 10/28/2013 8:11 AM

Troubleshooting

Problem

Possible Cause

Solution

Leak Sensor is unable to communicate
with another INSTEON device

Leak Sensor and the other device are out
of range

Install more INSTEON products
(including, but not limited to Range
Extenders/Access Points)

The other device is near a localized
powerline noise source or attenuator

Isolate the noise/attenuator using a
FilterLinc

It takes a long time for one or more of
Leak Sensor’s responders to respond

Leak Sensor is repeatedly retrying to
control a missing responder

If the responder is still available, unlink it
from Leak Sensor. See

Remove Leak

Sensor as an INSTEON Responder

Perform a factory reset. See

Factory

Reset

Leak Sensor can turn responder on, but
not off

Leak Sensor is not designed to turn off
responders. This prevents warning lights
or other leak indication devices from
turning off in the event the leak dries.

None. As designed.


If you have tried these solutions, reviewed this Owner's Manual, and still cannot resolve an issue you are
having with Leak Sensor, please call the INSTEON Support Line at 1-866-243-8022