Hydrotech 5600 Calendar Clock Valve Organic Color Removal & Softener - Manual (Page 9)

7
Trouble Shooting your Combination Softener Unit
Problem: Fishy or unpleasant odour is apparent in the treated water that is not present in the untreated water.
1. pH of the incoming water may be high. • This odour may be apparent on startup and will
typically be reduced or eliminated after a couple
service runs and regenerations cycles of the
Combination Softener unit.
2. pH of the incoming water maybe high in • The addition of chlorine along with high pH
combination with chlorine present for typically increases the chances that an odour will
disinfection. be present in the treated water With the presence
of chlorine, it is unlikely odour will be eliminated.
Chlorine can be removed through the use of an
activated carbon filter, however it is highly
recommended that additional disinfection methods
be re-employed downstream of the Combination
Softener unit with Ultraviolet Sterilizers or
Chlorination Pumps.
Problem: Combination Softener unit was removing colour from water, but then starts to show colour again
until regeneration. Then colour is removed again.
1. Capacity of Combination Softener unit is being over run • Decrease the gallons between service runs to a
and resulting in tannins not being removed near the end point where no coloured water is appearing
of service run. between one regeneration to the next.
Problem: Combination Softener unit was removing colour from water, but then starts to show colour earlier
and earlier into service run.
OR
Problem: Combination Softener unit was removing colour from water, but no longer seems to be effective.
1. Regeneration is not being performed adequately. • Check to see if salt is in brine tank. If no salt is
present, last regeneration(s) may have been done
without salt brine. Add salt to brine tank and
manually regenerate Combination Softener unit until
after allowing brine to dilute in water for at least 4
hours.
• Check to see if brine tank is being refilled with
water properly at the end of the regeneration
cycle and/or if water is being drawn into the valve
during the brine draw cycle. Injector & Screen or
Brine Valve may be plugged and require cleaning.
• Check to see that valve settings are correct.
2. Regeneration is not being performed at all. • Check gallonage setting between regenerations.
Capacity set may be too large.
• Check to see that meter is turning and properly
connected via the meter cable to the timer.
• Check to ensure that Bypass Valve is not open
and bypassing the Combination Softener unit with
untreated water.
3. Resin Media may be backwashing to drain. • Confirm backwash flow control is installed on drain
line and check that backwash flow control has not
been swapped for service line flow control.
• Monitor drain line during regeneration cycle and
check that no resin beads are exiting the
Combination Softener unit.
4. Combination Softener unit resin media may be fouled • Try manually regenerating Combination Softener
with organics. Check resin visually to confirm. unit two or three times in a row. Allowing
approximately four (4) hours between regenerations
to allow salt brine to be saturated.