Warranty – DE DIETRICH DTG 230 User Manual
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DTG 230
09/03/2011 - 300011506-001-D
7. Technical characteristics
Warranty
You have just purchased one of our appliances and we thank you
for the trust you have placed in our products. Please note that your
appliance will provide good service for a longer period of time if it is
regularly checked and maintained. Your fitter and our customer
support network are at your disposal at all times.
Warranty terms
Starting from the purchase date shown on the original fitter's
invoice, your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the appliance
or failure to maintain or install the unit correctly (the user shall take
care to ensure that the system is installed by a qualified fitter). In
particular, the manufacturer shall not be held responsible for any
damage, loss or injury caused by installations which do not comply
with the following:
- applicable local laws and regulations
- specific requirements relating to the installation, such as national
and/or local regulations
- the manufacturer's instructions, in particular those relating to the
regular maintenance of the unit
- the rules of the profession
The warranty is limited to the exchange or repair of such parts as
have been recognised to be faulty by our technical department and
does not cover labour, travel and carriage costs. The warranty shall
not apply to the replacement or repair of parts damaged by normal
wear and tear, negligence, repairs by unqualified parties, faulty or
insufficient monitoring and maintenance, faulty power supply or the
use of unsuitable fuel. Sub-assemblies such as motors, pumps,
electric valves etc. are guaranteed only if they have never been
dismantled.
France
The preceding dispositions are not exclusive of benefits for the
purchaser of the legal guarantee as stated in Civil Code articles
1641 to 1648.
Poland
Warranty conditions are included in the warranty card.
Switzerland
The application of the warranty is subject to the terms and
conditions of sale, delivery and warranty of the company marketing
our products.
Belgium
The preceding dispositions about the contractual guarantee are not
exclusive of profit if the need arises for the purchaser in Belgium of
the applicable legal dispositions on hidden defects.
Italy
The duration of our warranty is shown on the certificate delivered
with the appliance.
Our liability as manufacturer may not be invoked in respect of
incorrect use of the appliance, incorrect or insufficient maintenance
thereof, or incorrect installation of the appliance (you must
therefore ensure that installation and maintenance operations are
carried out respectively by a qualified professional and by an after
sales service company).
The legislation laid down by European Directive 99/44/EEC,
transposed by Legislative Decree No. 24 of 2 February 2002
published in O.J. No. 57 of 8 March 2002, continues to apply.
Russia
The foregoing provisions in no way affect the rights of the
consumer, which are guaranteed by the legislation of the Russian
Federation as regards hidden defects.
The terms and conditions of warranty and the terms and conditions
of application of the warranty are indicated on the warranty form.
The warranty shall not apply as regards the replacement or repair
of wearing parts under normal use. Such parts include
thermocouples, injection nozzles, flame control and ignition
systems, fuses and gaskets.
Turkey
Due to the laws and regulations the product life for this product is
10 years. During that time the producer and/or the distributor has
to provide after sales services and spare parts.
Other countries
The above provisions do not restrict the benefit of the legal laws
regarding hidden defects applicable in the buyer's country.