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Warranty, Claims under the warranty, Limitation of warranty – AmpliVox SW642 User Manual

Page 6: Problem solving, No sound

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6

PROBLEM SOLVING

HOWLBACK is the howl or screech often heard in sound reinforcement systems. It is caused by sound from the loudspeaker re-
turning to the microphone. AmpliVox systems utilize proven acoustical principles to minimize this; however, there is no way to com-
pletely eliminate howl back under conditions of high amplification. If howl back occurs, check the following:

User’s hand covering the head of the microphone. [Hold microphone under head slots.] Sound can easily re-enter microphone.

Keep loudspeaker turned toward audience. Note: sound can be reflected from a hard surface back through the microphone. [Turn
speaker.]

User holding microphone in a reflecting position. [Turn microphone.]

Volume setting too high. [Reduce microphone channel volume; compensate by speaking louder or closer to the microphone.]

NO SOUND

Make sure amplifier POWER switch is turned on and red LED is lit. If switch is on and LED is not lit, check to see that batteries are
properly connected and at full charge. If using optional power adapter, check to see that front panel connector is properly seated,
and verify that the power source is live.

WARRANTY

Limited Six (6) -Year Warranty

AmpliVox warrants this product to be free from defects in materials and workmanship (subject to the terms set forth below) for a peri-
od of six (6) years from the date of purchase (“Warranty Period”).

During the Warranty Period, AmpliVox will repair or replace (at AmpliVox’s discretion) this product or any defective parts (“Warranty
Service”).

Repair or replacement under the terms of this warranty does not give right to any extension or a new beginning of the period of war-
ranty.

CLAIMS UNDER THE WARRANTY

To obtain Warranty Service, contact AmpliVox (800-267-5486) to be assigned a Return Authorization number (RA#). After receiv-
ing a RA#, the defective unit is to be returned to AmpliVox in either its original packaging or packaging affording an equal degree of
protection. You will bear the cost of shipping the product to AmpliVox. If the product is covered by the warranty, AmpliVox will bear
the cost of shipping product back to you after the completion of service under this warranty.

Return shipping will be charged to you for products not covered by the warranty or requiring no warranty repair.

The following information must be presented to obtain Warranty Service: (a) the RA# must be clearly and legibility marked on the
outside of shipping carton, (b) proof of purchase, which clearly indicates the name and address of the seller, the date of purchase
and the product type, which is evidence that this product is within the Warranty Period. Please further include (c) your return address,
(d) daytime telephone number, and (e) reason for return.

LIMITATION OF WARRANTY

This warranty is only valid for the original purchaser and will automatically terminate prior to expiration if this product is sold or other-
wise transferred to another party. The warranty provided by AmpliVox in this statement applies only to products purchased for use,
and not for resale. It does not apply to open box purchases, which are sold “as is” and without any warranty. Specifically exempt from
warranty are limited-life consumable components subject to normal wear and tear, such as microphone windscreens, ear cushions,
modular plugs, ear tips, decorative finishes, batteries, and other accessories. This warranty is invalid if the factory-applied serial num-
ber, date code label, or product label has been altered or removed from this product. This Warranty does not cover cosmetic damage
or damage due to misuse, abuse, negligence, Acts of Nature, accident, disassembling or modification of, or to any part of, the prod-
uct. This Warranty does not cover damage due to improper operation, maintenance or installation, or attempted repair by anyone
other than AmpliVox. Any unauthorized repairs will void this warranty.

REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS WARRANTY ARE THE EXCLUSIVE REMEDY OF THE CONSUM-
ER. AMPLIVOX SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EX-
PRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS WARRANTY IS
EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES WHAT SOEVER, INCLUDING BUT NOT LIM-
ITED TO THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PRACTICAL PURPOSE.

NOTE!

This warranty gives you specific legal rights. You may have other rights which vary from location to location. Some jurisdic-

tions do not allow the exclusion or limitation of incidental or consequential damages or implied warranties, so the above exclusions
may not apply to you. This warranty does not affect your legal (statutory) rights under your applicable national or local laws.

AmpliVox • 650 Anthony Trail Suite D, Northbrook, IL 60062 • Phone: (800)267-5486 • Fax: (800)267-5489 www.ampli.com

Dispose of the product according to local standards and regulations

April, 2013

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