AMX MAX Servers - Manual (Page 63)

Replacing HDDs in MAX Servers
57 MAX Servers: HT Home Theater and MMS Multimedia Servers
Step 1: Identify the Drive That Needs To Be Replaced
To identify the drive that needs to be replaced, access the MAX Admin Menu, via Telnet:
1. Launch WinMAX, open the System Information tab, and verify that you are communicating with
the intended HT server by checking the Server IP Address or URL field.
2. Click on the Server Configuration button to open a telnet window. After a brief delay, the system
prompts you to log in.
By default, the User Name = ROOT, and the Password = MOZART.
3. Once you have logged in, the Admin Menu is displayed (FIG. 50).
4. Select RAID 5 Status. This option displays a listing of HDDs in the HT server. Look for the drive
that is labeled as “Degraded”.
Step 2: Physical Removal and Replacement of the Drives
There are two pieces of data that you must provide to complete the process of adding the replacement
HDD: The new HDD’s Serial Number, and Key.
The Serial Number is printed on a label placed on the top of the HDD. The Serial Number is
located directly beneath the barcode (“S/N WXXXXXXXXXXX”).
The 16-digit Key is printed on a slip of paper included with the HDD.
1. Lower the faceplate on the front panel of the server. to access the HDDs (FIG. 47).
2. Remove the damaged HDD. Each HDD is mounted in a tray that slides in and out of the server. To
remove the drive/tray assembly:
a. Pull the latch forward to unlock the drive tray. Flip the hinged panel out and use it as a handle to
gently pull the drive/tray assembly out of its slot.
b. Remove the drive from the drive tray. The drive is secured to the tray with four screws on the
bottom panel.
FIG. 50 Admin Menu
The drives on HT Servers are physically labeled with numbers on the front panel.
HT04 Servers use drives labeled 1-4, and HT12 Servers use drives 1-12 (see
FIG. 51). However, the drives are listed in the RAID 5 Status window (of the Admin
Menu) starting with zero (0). Therefore, note that drive “0” in the Raid 5 Status
window equates to the drive labeled “1” on the front of the HT server. Remember that
each drive number in the Raid 5 Status list is offset by one relative to the labels on
the front of the HT server.
Be sure to record the Serial Number before inserting the new drive into the server.