Xoro HTC 2228D - Manual (Page 115)

HTC 2228D 55
Engl
ish
Troubleshooting DVD
Our custom service will help you. Did you already read the Troubleshooting pages?
Technical custom service of Xoro/MAS:
•
Phone: +49 40 77 11 09 17
•
Internet: www.xoro.de/support.htm
Symptom Check and Action
Does not play
• No disc, load a disc.
• Disc has been loaded upside down. Place the disc with the label side
up.
• Disc’s region code does not match to the player.
• Disc’s rating level is higher than the player’s rating level setting.
• Disc is not correct type for the player.
• Disc is damaged or power on for one or two hours.
• Moisture may be condensed inside the player. Remove the disc and
leave the unit power on for one or two hours.
No Picture
• Check the system connection is proper and secure.
• Check if the connection cables are damaged.
• Clean the disc.
Picture distorted • The disc is dirty or damaged. Clean the disc or try another disc.
Picture not full
screen
• Select the screen format from the player’s SETUP MENU.
• See “SETUP MENU” of this manual.
• Select the screen format from DVD disc menu.
Problem
message display
on screen
Following message will display when there is a problem with the loaded disc”
1. “WRONG REGIONAL DISC”: Disc’s region code is not match to the
player.
2. “WRONG PASSWORD”: The player refuse to play a disc with rating level
higher than the player’s rating level setting.
3. “WRONG DISC”: The player is equipped with automatic disc quality detec-
tion software. When the player detects a problem disc or a damaged disc,
the player may keep playing the disc at lower quality or stop playing, de-
pending on the damage level of the disc.
Cannot SKIP
or SEARCH
• Some discs are programmed that do not allow users to SKIP or GOTO a
some sections, especially at the beginning WARNING section
• Single Chapter disc cannot apply SKIP function.
No playback from
USB
• Activates the USB port (System Setup —> Source —> USB)
• Connect the USB-Stick
• Connect the USB Stick in order to the description. Label side to the rear.
• Content are not conform
No playback from
Card Media
• Activates the Card Reader (System Setup —> Source —> Card)
• Connect the Card Media
• Use only SD, MMC or MS cards
• Connect the Card Media in order to the description. Label side to the
rear.
• Content are not conform