Stagebuddy13 – SM Pro Audio Stage Buddy: Personal Monitoring System User Manual

Page 13

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WARRANTY REGULATIONS

5 CLAIM FOR DAMAGES

6 OTHER WARRANTY RIGHTS

SM Pro Audio Service Department
W25, 26-28 Roberna St Moorabbin Melbourne, Victoria Australia 3189

1. Warranty services will be furnished only if the product is accompanied by an original

retail dealer’s invoice. Any product deemed eligible for repair or replacement under the

terms of this warranty will be repaired or replaced within 30 days of receipt of the product

at SM Pro Audio.

2. If the product needs to be modified or adapted in order to comply with applicable

technical or safety standards on a national or local level, in any country which is not the

country for which the product was originally developed and manufactured, this

modification/adaptation shall not be considered a defect in materials or workmanship.

This warranty does not cover any such modification/adaptation, irrespective of whether it

was carried out properly or not. Under the terms of this warranty, SM Pro Audio shall not

be held responsible for any cost resulting from such a modification/adaptation.

3. Free inspections, maintenance/repair work and replacement of parts are expressly

excluded from this warranty, in particular if caused by inappropriate use. Likewise, the

warranty does not cover defects of expendable parts caused by normal wear of the

product. Expendable parts are typically pots, potentiometers, switches, and similar

components.

4. Damages/defects caused by the following conditions are not covered by this warranty:

• Misuse, neglect or failure to operate the unit in compliance with the instructions given in

the user or service manuals

• Connection or operation of the unit in any way that does not comply with the technical or

safety regulations applicable in the country where the product is used.

• Damages/defects that are caused by any other condition beyond the control of SM Pro

Audio.

5. Any repair carried out by unauthorized personnel will void the warranty.

6. Products that do not meet the terms of this warranty will be repaired exclusively at the

buyer’s expense. SM Pro Audio will inform the buyer of any such circumstance. If the buyer

fails to submit a written repair order within 4 weeks after notification, SM Pro Audio will

return the unit C.O.D. with a separate invoice for freight and packing. Such cost will also

be invoiced separately when the buyer has sent in a written repair order.

Failure of SM Pro Audio to provide proper warranty service shall not entitle the buyer to

claim (consequential) damages. In no event shall the liability of SM Pro Audio exceed the

invoiced value of the product.

This warranty does not exclude or limit the buyer’s statutory rights provided by national

law, in particular, any such rights against the seller that arise from a legally effective

purchase contract.

The information contained in this manual is subject to change without notice. No part of

this manual may be reproduced or transmitted in any form or by any means, electronic or

mechanical, including photocopying and recording of any kind, for any purpose, without

the express written permission of SM Pro Audio.