SM Pro Audio TC02: Dual channel microphone preamp - Manual (Page 11)

11 Warranty
8. Warranty
8.1 Warranty card and/or website registration
To be protected by this warranty the purchaser of the product must complete an SM Pro Audio
product registration procedure.
Product registration is available via two methods:
- Write a letter or card within 14 days of the date of purchase to SM Pro Audio (see address below).
- Complete an online product registration form at the SM Pro Audio website (www.smproaudio.com).
8.2 Warranty
- SM Pro Audio warrants the mechanical and electronic components of this product to be free of
defects in material and workmanship for a period of one (1) year from the original date of purchase.
- SM Pro Audio will at its sole discretion either repair or replace the product if any defects occur that
are not caused by normal wear or inappropriate use within the warranty period.
- This warranty does not apply if the product has been damaged by negligence, non-authorized
modifications, accident, abuse, misuse, misapplication, or as a result of unauthorized service other
than performed by that of SM Pro Audio’s service department.
- All freight charges incurred for transport of justified warranty claims are at the buyer‘s expense.
- All other warranty claims other than those indicated above are excluded.
8.3 How to request a return authorization number
To obtain warranty service, the purchaser must call SM Pro Audio during normal business hours
before returning the product (Tel.: +61 3 9555 8081). An SM Pro Audio representative will dis-
cuss any issues with you over the telephone and then issue a return authorization number if
deemed appropriate.
Please ship original shipping cartons along with your return authorization number to the following
address:
Asia & Australia: Europe:
SM Pro Audio SM Pro Audio GmbH
Service Department Alfred-Krupp-Str. 5
Warehouse 25 48291 Telgte
Roberna Business Park Germany
26-28 Roberna St Tel: +49 (0) 2504 88 88 78-0
Moorabbin 3189 Fax: +49 (0) 2504 88 88 78-7
Melbourne, Victoria
Australia
United States:
SM Pro Audio USA
managed by MV Pro Audio, LLC
P.O. Box 3312
Santa Barbara, CA 93130
Toll Free: 877-784-7383
Fax: 805-267-4115