Sm pro audio hp12e – SM Pro Audio HP12E: 12 channel headphone amplifier User Manual

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SM PRO AUDIO hp12E

SM Pro Audio Service Department
W25, 26-28 Roberna St., Moorabbin, Melbourne, Victoria, Australia 3189

RETURN authorization number

To obtain warranty service, you must contact SM Pro Audio for a Return Authorization
number before returning the product (Tel.: +61 3 9555 8081; [email protected]).
All inquiries must be accompanied by a description of the problem. No products will be
accepted for warranty service without a Return Authorization number

The product must be returned in its original shipping carton, together with the Return
Authorization number, to:

SM Pro Audio Service Department, W25 26-28 Roberna St., Moorabbin, Melbourne,
Victoria, Australia 31892.

If the warranty claim proves to be justified, the product will be returned freight prepaid by
SM Pro Audio within Australia.

Outside of Australia, please contact you local distributor for a Return Authorization
number and shipping instructions.

• Damages/defects caused by the following conditions are not covered by this warranty:
Misuse and/or abuse; Neglect or failure to operate the unit in compliance with the
instructions given in the user or service manuals; Connection or operation of the unit in
any way that does not comply with the technical or safety regulations applicable in the
country where the product is used; Damages/defects that are caused by any other condition
beyond the control of SM Pro Audio.

• Repairs and modifications performed by unauthorized personnel will void the warranty

• Products that do not meet the terms of this warranty will be repaired solely at the buyer's
expense. SM Pro Audio will inform the buyer of any such circumstance. If the buyer fails to
submit a written repair order within 4 weeks after notification, SM Pro Audio will return the
unit C.O.D. with a separate invoice for freight and packing. Such cost will also be invoiced
separately when the buyer has sent in a written repair order.

CLAIM for damages

Failure of SM Pro Audio to provide proper warranty service shall not entitle the buyer to
claim (consequential) damages. In no event shall the liability of SM Pro Audio exceed the
invoiced value of the product.

OTHEr warranty rights

This warranty does not exclude or limit the buyer's statutory rights provided by national
law, in particular, any such rights against the seller that arise from a legally effective

purchase contract.

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