John Wood Electric Water Heaters - Manual (Page 11)

LIMITED WARRANTY
RESIDENTIAL STORAGE TANK TYPE WATER HEATER FOR INSTALLATION IN A SINGLE FAMILY DWELLING
A. WHO IS COVERED.
GSW WATER HEATING AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer”) warrants only to the
original consumer purchaser (hereinafter “Owner”) of the water heater, within the boundaries of continental United States,
or Canada, or their territories, so long as he or she continuously occupies the single family dwelling in which this water
heater is initially installed for the period specified below. This warranty is not transferable. This warranty is reduced to one
year if the water heater is used in a commercial, or industrial application, or if the water heater is used to supply more than
one dwelling unit. Consumers must retain point-of-sale proof of purchase to validate warranty entitlement.
B. WHEN IT IS COVERED.
The water heater is warranted only when it is installed, operated and maintained in accordance with the printed instruc-
tions accompanying the water heater. The water heater shall/must be installed in such a manner that, if the tank or any
connection thereto should leak, the resulting flow of water will not cause damage to the area in which it is installed. The
water heater’s temperature and pressure relief valve must be piped to the nearest drain to avoid damage in the event the
valve is actuated. For detailed instructions read the manual accompanying the water heater and review drawings in the
manual.
C. WHAT THE MANUFACTURER WILL DO AND THE PERIOD OF COVERAGE.
1. The Inner Tank. If the inner tank leaks within the warranty period shown in the table at the top of this page after the
original installation, Manufacturer will furnish a new water heater of Manufacturer’s then prevailing comparable model.
If industry standards, regulatory changes, product improvements or product obsolescence prohibits Manufacturer from
furnishing an identical model replacement water heater under this warranty, the Owner will be furnished with a new
water heater of comparable capacity; however, the Owner will be charged for the additional value of the item(s) which
Manufacturer has incorporated in the replacement water heater. A prior authorization number must be obtained from
the Manufacturer before replacing the water heater. This warranty is limited to one replacement water heater at the
original installation site.
2. Component Part. If any component part other than the inner tank proves to Manufacturer’s satisfaction to be defec-
tive in material or workmanship within one (1) year, the Manufacturer will furnish the Owner with a replacement for the
defective part(s). This warranty is limited to one replacement component part for each original part.
3. Return of Defective Water Heater and Component Parts. Manufacturer reserves the right to examine the alleged
defect in the water heater or component part(s), and it will be the Owner’s obligation (See paragraph D.5) to return the
water heater and/or component part(s) to the Manufacturer.
a. When returning a water heater it must include all component parts and the data plate label.
b. When returning component part(s), they must be individually tagged and identified with the water heater’s product
number, model number, serial number, date of purchase and date of installation.
c. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS
EXPRESS WARRANTY IS, WHERE PERMITTED BY LAW, IN LIEU OF AND EXCLUDES AND REPLACES ALL
OTHER CONDITIONS, WARRANTIES, GUARANTEES, REPRESENTATIONS, OBLIGATIONS OR LIABILITIES
OF THE MANUFACTURER OF ANY NATURE OR KIND, EXPRESS OR IMPLIED, HOWEVER ARISING
(WHETHER BY CONTRACT, CONDUCT, STATEMENT, STATUTE, NEGLIGENCE, PRINCIPLES OF MANUFAC-
TURER’S LIABILITY, OPERATION OF LAW OR OTHERWISE) WITH RESPECT TO THE UNIT OR ITS FITNESS
FOR A PARTICULAR PURPOSE, MERCHANTABILITY, INSTALLATION, OPERATION, REPAIR OR REPLACE-
MENT. THE MANUFACTURER EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. IN NO EVENT
WILL THE MANUFACTURER’S LIABILITIES EXCEED THE COST OF THE DEFECTIVE PART(S) OR UNIT.
D. WHAT THIS WARRANTY DOES NOT COVER.
1. The Unit must not be installed where water damage can result from a leak, while provision(s) shall be made for direct-
ing any water escaping from the Unit, to a properly operating drainpipe. As all units of this type may eventually leak,
you must protect against any potential water damage. The Manufacturer accepts no responsibility for such damage,
nor any incidental or consequential loss, nor damage(s) related thereto, suffered by the Owner of the Unit nor by any
third party.
2. Manufacturer shall not be liable under this warranty and this warranty shall be void and have no effect if the following
events occur:
a. The water heater or any of its component parts have been subject to misuse, alteration, neglect or accident; or
b. The water heater has not been installed in accordance with the applicable local plumbing and/or building code(s)
and/or regulations or in their absence, with the latest edition of the Natural Gas and Propane Installation Code,
and/or the Canadian Electrical Code; or
c. The water heater is not installed, operated and maintained in accordance with the Manufacturer’s instructions; or
See Rating Label Serial Number prefix for
Warranty Code. Warranty Code: P R S T U V W Y
Warranty Years: 3 5 6 7 8 9 10 12
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