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Xylem 4046 ANALOG TO SDI-12 CONVERTER User Manual

Page 6

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Read User Defined Offset: Puts the value of the user defined offset value in the

data return buffer. The data is retrieved by a return data command.

command a XROc!

sensor response a0011

service request

a


Where c is the channel selector: c= A for channel A, B for channel B,

C for EVNTin (tipping bucket)

The response shows that 1 data value will be ready in 1 second upon which time a

service request is issued by the sensor.

4.0 RETURNS

Call us for tech support: 800-876-1172 or 916-638-3429 (many problems can be

solved over the phone). Fax: 916-638-3270 or Email:

[email protected]

.


Be prepared to describe the problem being experienced including specific details of
the application and installation and any additional pertinent information.


In the event that the equipment needs to be returned to the factory for any reason,
please call to obtain a RMA # (Return Material Authorization). Do not return items
without a RMA # displayed on the outside of the package.


Include a written statement describing the problems.

Send the package with shipping prepaid to our factory address. Insure the shipment,

as the warranty does not cover damage incurred during transit.

When calling for tech support, please have the following information ready;


1.

Model #.

2.

Unit serial number.

3.

P.O.# the equipment was purchased on.

4.

Global Water’s sales number or the invoice number.

5.

Repair instructions and/or specific problems relating to the product.