Acer K11 - Manual (Page 13)

11
English Appendices
Troubleshooting
If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller
or service center.
Problems and Solution
# Problem Solution
1 The projector stops
responding to all
controls If possible, turn off the projector, then unplug
the power cord and wait at least 30 seconds
before reconnecting power.
2 Lamp burns out or
makes a popping
sound When the lamp reaches the end of its useful life,
it will burn out and may make a loud popping
sound. If this happens, the projector will not turn
on until the lamp module has been replaced. To
replace the lamp, follow the procedures in the
projector CD manual’s "Replacing the Lamp"
section.
3 Image or projector
problems Please refer to projector CD manual’s
troubleshooting.
4 USB/SD read fail Please make sure the USB device or SD card is
good and well inserted. Remove to try for
several times if necessary. Be reminded that USB
does not support other file format than FAT16/
32. (Ex: NTFS).
5 USB drive fail USB does not support USB hub function and
which power consumption is over 500mA.
6 Media file not
found or can’t be
opened in file list The files by un-supported codec won’t be shown
on file list. Please check the media support table
again in this manual.