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Faq and troubleshooting, Appendix, 59 faq and troubleshooting – Acer E110 User Manual

Page 59

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59

FAQ and troubleshooting

Appendix

FAQ and troubleshooting

This section lists frequently asked questions that may arise
during the use of your smartphone, and gives easy answers
and solutions to these questions.

Aspect

Question

Answer

Audio

Why is there no

sound coming

from the device?

If the headset is plugged into the

device, the speaker is automatically

shut off. Disconnect the headset.
Check that the device volume

setting is not muted.
Check that the volume control is

not at its lowest setting.

Multimedia files Why can’t I view

my picture files?

You may be trying to view an

image that is not supported. Refer

to “Multimedia” on page 61 for

more information.

Why can’t I view

my video files?

You may be trying to view a video

that is not supported. Refer to

“Multimedia” on page 61 for more

information.

Why can’t I play

my music files?

You may be trying to play a file

that is not supported. Refer to

“Multimedia” on page 61 for more

information.

System

information

and

performance

How do I check

the OS version of

my device?

Tap Menu > Settings > About

phone to check the OS version

(Kernel/build number) and other

hardware and software

information.