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Appendices, Troubleshooting, Problems and solution – Acer K330 User Manual

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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller
or service center.

Problems and Solution

#

Problem

Solution

1

The projector stops
responding to all
controls

If possible, turn off the projector, then unplug
the power cord and wait at least 30 seconds
before reconnecting power.

2

Image or projector
problems

Please refer to projector CD manual’s
troubleshooting.

3

USB/SD read fail

Please make sure the USB device or SD card is
good and well inserted. Remove to try for
several times if necessary.

4

USB drive fail

USB does not support USB hub function and
which power consumption is over 500mA.

5

Media file not
found or can’t be
opened in file list

The files by un-supported codec won’t be shown
on file list. Please check the media support table
again in this manual.