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2 frequently asked questions (faqs) – Asus RT-AC52U User Manual

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6.2 Frequently Asked Questions (FAQs)

I cannot access the router GUI using a web browser

• If your computer is wired, check the Ethernet cable connection

and LED status as described in the previous section.

• Ensure that you are using the correct login information. The

default factory login name and password is “admin/admin”.
Ensure that the Caps Lock key is disabled when you enter the
login information.

• Delete the cookies and files in your web browser. For Internet

Explorer 8, follow these steps:

1. Launch Internet Explorer 8,

then click Tools > Internet
Options
.

2.

In the General tab, under
Browsing history, click
Delete…, select Temporary
Internet Files
and Cookies
then click Delete.

NOTES:

The commands for deleting cookies and files vary with web
browsers.

• Disable proxy server settings, cancel the dial-up connection,

and set the TCP/IP settings to obtain IP addresses automatically.
For more details, refer to Chapter 1 of this user manual.

Ensure that you use CAT5e or CAT6 ethernet cables.