Chapter 6: troubleshooting, Troubleshooting – Asus RT-N13U User Manual
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Chapter : Troubleshooting
RT-N13U
6
Troubleshooting
Troubleshooting
This troubleshooting guide provides solutions to some common problems that
you may encounter while installing or using the ASUS Wireless Router. These
problems require simple troubleshooting that you can perform by yourself. Contact
the ASUS Technical Support if you encounter problems not mentioned in this
chapter.
Problem
Action
I cannot access a web
browser for configuring the
router.
1. Launch a web browser, then click Tools >
Internet Options...
. Under Temporary Internet files, click
Delete Cookies... and Delete Files...
The client cannot establish
a wireless connection with
the router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the
router.
• Check the wireless security settings.
• Press the Restore button at the bottom
panel for more than five seconds.
Cannot find the router:
• Press the Restore button at the bottom
panel for more than five seconds.
• Check the setting in the wireless adapter
such as SSID and encryption settings.