Asus RX3041_B - Manual (Page 24)

RX01_B Chapter : Troubleshooting
5
Troubleshooting
Troubleshooting
This troubleshooting guide provides solutions to some common problems that you
may encounter while installing or using the ASUS Router. These issues require
simple troubleshooting that you can perform yourself. Contact ASUS Technical
Support if you encounter problems not included in this chapter.
Problem Action
Internet is not accessible. • Check the status indicators on the ADSL
modem and the router.
• Check if the WAN LED on the router is
ON. If the LED is not ON, reseat or switch
ethernet cables and try again.
Internet is not accessible but
the ADSL Modem “LINK” light
is ON (not blinking).
• Restart your computer.
• Refer to the Quick Start Guide of the router
and re-configure the settings.
• Check if the WAN LED on the router is ON.
• Check if the computer has an IP address.
• Ensure that your web browser is configured
to use the local LAN, and is not configured
to use a proxy server.
If the ADSL “LINK” light blinks
continuously or stays off, the
Router is unable to establish
a connection with the ADSL
network.
• Ensure that all your cables are all properly
connected .
• Disconnect the power cord from the ADSL or
cable modem. Reconnect the power cable
after a few minutes.
• If the ADSL light continues to blink or stays
OFF, contact your ADSL service provider.
e7_rx01b_contents.indd /19/1 5:51:7 PM