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Table a, Figure 2, Note: 5- wire systems – Comfort Stat CP1717 User Manual

Page 2: Troubleshooting

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the multiple functions of the terminals. Use the terminals that match your

system.

y The number of wires in your system can be as few as two (for heat only

systems), as many as eight, or any number in between. If you follow the

labeling procedures correctly, you do not have to be concerned about how

many wires there are.

y There is often no terminal marking on the existing thermostat of two wire,

heat only systems. Just connect either of the wires to the RH terminal, then

connect the other wire to the W terminal to complete the circuit.

y IMPORTANT! BEFORE DISCONNECTING ANY WIRES, APPLY THE

SELFADHESIVE LABELS PROVIDED TO THE WIRE AS SHOWN IN

TABLE A BELOW. (For example, attach the label marked W to the wire that

toes to the W or H terminal on your existing thermostat.) IGNORE THE

COLOR OF THE WIRES since these do not always comply with the

standard.

y After labeling wires, disconnect them from the existing thermostat.

y Remove existing wallplate. To make sure wires do not fall back into wall

opening, you may want to tape them to the wall.

y If hole in wall is larger than necessary for wires, seal this hole with

insulating material so that no hot or cold air can enter the back of the

thermostat from the wall. This air could cause a false thermostat reading.

Table A

If the code letter on

your existing

Thermostat is

then mark the wire

with label shown

and connect to

thermostat terminal

shown














NOTE: Do not connect a “Common” wire (sometimes

labeled “C”) to any terminal on this thermostat. Tape up the wire and do not

use. This wire provides electricity to non-battery powered thermostats.

Mount wallplate and Thermostat

y Remove the wallplate from your thermostat by pressing the release tab

on the bottom of the thermostat. See Figure 2.









Figure 2

y Position wallplate on wall and pull existing wires through large opening.

Then level for appearance. Mark holes for plastic anchors provided, if

your existing holes do not line up with those on the wallplate.

y Drill holes with 3/16” bit and gently tap anchors into the holes until flush

with wall.

y Reposition wallplate to wall, pulling wires through large opening. Insert

mounting screws provided into wall anchor and tighten. See Figure 3.













Figure 3

NOTE: 5- Wire Systems

If your thermostat has one wire marked R or Rh (2, 3, or 4-wire system),

then leave the jumper wire between the Rh and Rc terminals on the

wallplate. Otherwise, if you have separate Rh and Rc wires (5-wire system),

then remove the jumper wire between the Rh and Rc terminals.

Connect Wires and Mount Thermostat to wallplate

y Match and connect the labeled wires to the appropriate coded terminal

screws on the wallplate. (See Figure 4, 5.) Ignore any wires which may

be present, but which were note connected to the old thermostat.












Figure 4 Figure 5

y Refer to the Wiring Diagrams below to be sure your system is wired

correctly.

y If your system is a single stage heat pump and uses an O or B wire, you

must move the System Selector switch inside the thermostat to the Heat

Pump position. If you have a normal furnace or electric system, leave the

switch in the Standard position. Refer to the System Selector section on the

back for more information on this switch.

y Be sure to tighten the terminal screws securely, otherwise a loose wire

could cause operational problems with your system or thermostat.

y Push excess wire back into the hole to prevent interference when

installing the thermostat to the wallplate.

y Make sure the System Switch is set to OFF, and the Fan Switch is set to

AUTO.

yInsert the tabs on top of the thermostat body into the slots at the top of the

wallplate. Press the bottom of the thermostat body into the snap on the

bottom of the wallplate. Refer to Figure 2. (NOTE: Do not force the

thermostat onto the wallplate, as the terminal pins may be damaged. If it

does not snap properly, the thermostat may not work.)

y Insert the two AA size alkaline batteries, observing the polarity marked

inside the battery compartment.

y Switch on the main power at the panel or furnace.

Wiring Diagrams












































X-No Connection

Selector Switches

In order for this thermostat to control your system, the system type must be

specified by the selector switches on the printed circuit board inside the

thermostat. There is also a selector switch for your choice of Fahrenheit or

Celsius temperature display. See figure 6.

y Heating System Selector (HG – HE switch)

The factory position for this switch is in the “HG” position. Leave it in this

position if you have a gas furnace or an oil burner. If you have an electric

furnace, test to see whether the Heat and Fan come on as expected after

installation. If the Fan operation is normal, leave it in the “HG” position. If

the Fan does not come on within a minute of the thermostat calling for

heating, change the switch position to “HE”. The system selector has no

effect in the cooling mode.

NOTE: “HG” position is for gas and most other systems. “HE” position is for

certain electric systems having a fan relay.

y System Selector (STANDARD – HEAT PUMP switch)

The factory position for this switch is in the STD position. Leave it in this

position if you have ANY system that uses gas, oil, electric, or hot water

heating. If you have a single-stage Heat Pump (no auxiliary or emergency

heat source), then slide the switch to the HP position. Be sure the reversing

valve wire is connected to the correct terminal for your heat pump (Rc/O) or

(Rh/B).

y F˚ / C˚ selector (Fahrenheit / Celsius)

Your thermostat is set for F˚ mode from the factory. In order to change to C˚

mode, slide the switch to C˚ and hold any key about 2 seconds without the

battery, then place the battery again

.

NOTE: Unless press any key about 2 seconds without the battery, then

place the battery again.











Figure 6

TROUBLESHOOTING

Problem Solution

1. Check battery connections and batteries.

No Display

2. Move the battery out and wait for about 1

minutes then Replace Batteries.

.

Entire Display

Dims.

1. Replace Batteries.

Auto Fan Does Not

Turn On Properly.

1. Move HG/HE selector to correct position.

1. Check that the function switch is in the correct

position (“HEAT” or “COOL”).

2. There may be as much as 4-mintue delay

before the system turns On – wait and check.

(Compressor protection delay.)

3. Check your circuit breakers and switches to

ensure there is power to the system.

4. Replace batteries.

5. Make sure your furnace blower door is closed

properly.

6. If your non-heat pump system only uses

4-wires, be sure the jumper wire is installed

between the Rh/B and Rc/O terminals.

7. Check the position of the Reversing Valve

selector switch: Standard or Heat Pump.

Heating or Cooling

Does Not Go On or

Off.

8. If you have single-stage heat pump, be sure

the jumper wire is installed between the Y and

W terminals.

Erratic Display

1. Move the battery out hold any key then place

the battery again. Then reprogram.

If unit continues to

operate in the Off

position.

1. Replace unit.

Thermostat

permanently reads

“HI”, “LO”, or “Er”.

1. Replace unit.

If you experience any other problems, call us for technical assistance.

The service number is 1-866-591-9898

12

3
4

Temperature
Display

System
Selector

STD

HP

Fan Option

HG

HE

K3

JP2

FAHRENHEIT

CENTIGRADE

K5

R

G

W

Y

Rh/B

Rc/O

Wallplate
Terminals

Jumper

Fan
Relay

Heat Relay
or Valve

Cool
Contactor

Heat/Cool
24V Supply

System
Selector

STD

HP

Fan
Relay

Reversing

Valve

Compressor
Contactor

Wallplate
Terminals

R

G

W

Y

Rh/B

Rc/O

System
Selector

HP

STD

Fan
Relay

R

Wallplate
Terminals

Heat 24V
Supply

Cool
Contactor

Heat Relay
or Valve

Cool 24V
Supply

No Jumper

W

G

Rh/B

Y

Rc/O

System
Selector

HP

STD

Jumper

24V
Supply

Heat
Mode

Cool
Mode

OR

Heat 24V or
Millivolt Supply

Heat Relay
or Valve

Wallplate
Terminals

R

Jumper

G

W

Y

Rh/B

Rc/O

System
Selector

HP

STD

Wallplate
Terminals

R

System
Selector

Heat 24V
Supply

Heat Relay
or Valve

G

W

Y

Rh/B

Rc/O

Jumper

HP

STD

Fan
Relay

Fan
Relay

Wallplate
Terminals

R

Cool
Contactor

Cool 24V
Supply

G

W

Y

Rh/B

Rc/O

System
Selector

HP

STD

Jumper

4-Wire Heat/Cool System

5-Wire/Heat Cool System

Single-Stage Heat Pump System

2-Wire Heat Only System

3-Wire Heat Only System

3-Wire Cool Only System

Connect to proper Reversing Valve

Terminals. See Table A

R

Rh/O

G

Y

W

Rc

/B

RH,R,VR or 4
24 Volt
- or-
B
Reversing Valve operating in Heat mode.
(Single Stage Heat Pumps ONLY.)

Reversing Valve operating in Cool mode.
(Single Stage Heat Pumps ONLY.)

- or-
O

24 Volt Cool

RC,VC

G or F
Fan

Y,Y1,C or M
Air Conditioning Compressor

- or-

Single Stage Heat Pump

Compressor

W or H
Heating

R

24 Volt

(Single Stage Heat Pumps ONLY.)

Rh/

B

W

R

Y

G

Rc/

O

Rh/B

Rc/O

G

Y

W

R