Comfort Stat CP2811 User Manual
24vac accessory relay n.o. contacy, Program thermostat owners manual, Elec-gas switch

Program Thermostat Owners Manual
ModeCP2811 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FEATURES 
Structure of thermostat and explanation for the keypads 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We are pleased you have selected one of our broad line of wall thermostat. Our products 
are manufactured to high quality standards and are
designed for years of service.
Read This Before Installing Thermostat 
OPERATION 
YOUR THERMOSTAT REPLACES
Description CP2811
Heat Pump (No Aux. or Emergency Heat)
Yes
Heat Pump (with Aux. or Emergency Heat)
Yes
Standard Heat & Cooling Systems
Yes
Two Stage Heat & Two Stage Cool
Yes
Standard Heat Only Systems
Yes
Millivolt Heat Only Systems– Floor or Wall Furnaces
Yes
Standard Central Air Conditioning
Yes
Gas or Oil Heat
Yes
Electric Furnace
Yes
Hydronic (Hot Water) Zone Heat-2 Wires
Yes
Hydronic (Hot Water) Zone Heat–3 Wires
No
This Thermostat will NOT control 110/220Volt systems. 
IMPORTANT 
2, Read the entire installation section of this Owner’s Manual thoroughly before you 
begin to install or operate your Thermostat. 
REMOVE THE MYLAR LABEL FORM THE LCD DISPLAY WINDOW. 
INSTALLATION 
3, All installation is normally performed at your thermostat. 
ARMCHAIR PROGRAMMING 
4
,You can program your thermostat before installation by inserting the batteries and
following the instructions starting configuration menu.This can be done while you relax in 
your favorite chair and is a very good way to familiarize yourself with all the functions of 
your thermostat. 
The following time and temperature settings are pre-programmed into the thermostat: 
Temperature in F˚ (C˚)
Program Number
Time
Heat
Cool
1 6:00
am 68˚F(20˚C) 78˚F(26˚C)
2 8:00
am 60˚F(16˚C) 85˚F(29˚C)
3 4:00
pm 68˚F(20˚C) 78˚F(26˚C)
4 10:00
pm
60˚F(16˚C) 82˚F(28˚C)
COMPRESSOR PROTECTION
5
,The thermostat provides a 4 minutes delay after shutting of the heating or cooling
system before it can be restarted. This feature will prevent damage to your compressor 
caused by rapid cycling. Note that this delay also applies to the heating system control. It 
does not provide a delay when there are power outages.you can select the function on 
or off at the configuration.
TEMPERATURE RANGE 
6, This thermostat can be programmed between 45˚F and 95˚F (7˚C and 35˚C). 
However, it will display room temperatures from 30˚F to 99˚F (0˚C and 37˚C). “HI” will be 
displayed if the temperature is higher than 99˚F (37˚C), and “LO” will be displayed if the 
temperature is lower than 30˚F (0˚C).This thermostat will automatically cutoff in Heat 
mode if the temperature rises above 95˚F (35˚C), and automatically cutoff in Cool mode 
if the temperature drops below 45˚F (7˚C). 
NOTE: The thermostat will automatically change to the Cool mode if the thermostat 
measure a temperature over 99˚F(37
℃), ”HI” will be displayed on the LCD, and the
Cooling system will turn On. Similarly, the thermostat will automatically change to the 
Heat mode if the temperature is below 32˚F(0
℃). and ”LO” will be displayed on the LCD,
and the Heating system will turn On. 
POWER FAILURE 
7
, Whenever the main power is interrupted or fails, the battery power retains and
current time. This thermostat has permanent memory, although you will have to reset 
your clock when there are power outages.
POWER SUPPLY
8
,The thermostat shall be powered by 24 VAC and with batteries as backup.
BATTERY WARNING
9
,Fresh alkaline batteries should provide about one year of service. However, when the
batteries become drained, “BATT” will alternate on the display with the current time. 
When this message occurs, install 2 new AA batteries, You have approximately 1 minute 
to change the batteries and keep thermostat’s clock and program settings. Once the 
batteries have become too low to ensure proper operation, your system will be turned off, 
and the display will be cleared except for “BATT” flashing on the LCD display. 
CAUTION: 
Once only the “BATT” only display occurs, the thermostat is shut down, and
your system will no longer operate. In this condition, there is no temperature 
control of your dwelling. NOTE: The backlight will not function when the 
thermostat is in low battery condition. 
NOTE: If you plan to be away from the premises over 30 days, we 
recommend that you replace the old batteries with new alkaline batteries prior to 
leaving. 
INSTALLATION 
What You Need 
This thermostat includes two #8 slotted screws and two wall anchors for mounting. To 
install your thermostat, you should have the following tools and materials. 
■ Slotted Screwdriver(s) ■ Small Philips screwdriver ■ Hammer 
■ Electric drill and 3/16” bit ■ Two1.5V (AA) size alkaline batteries (included) 
CAUTION: 
To prevent electrical shock and/or equipment dam- damage, age, disconnect 
electric power to system at main fuse or circuit breaker box until installation is 
complete.
Before removing wires from old thermostat's switching subbase, label each wire with the 
terminal designation it was removed from. 
1. Shut off electricity at the main fuse box until installation is complete. Ensure that 
electrical power is disconnected. 
2. Remove Old Thermostat: A standard heat/cool thermostat consists of three basic 
parts: 
a. The cover, which may be either a snap-on or hinge type. 
b. The base, which is removed by loosening all captive screws. 
c. The switching subbase, which is removed by unscrewing the mounting screws that 
hold it on the wall or adaptor plate. 
3. Remove the front cover of the old thermostat. With wires still attached, remove wall 
plate from the wall. If the old thermostat has a wall mounting plate, remove the 
thermostat and the wall mounting plate as an assembly. 
4. Identify each wire attached to the old thermostat. 
5. Disconnect the wires from the old thermostat one at a time. DO NOT LET WIRES 
FALL BACK INTO THE WALL. 
6. Install new thermostat using the following procedures. 
WARNING 
Do not use on circuits exceeding specified voltage. Higher voltage will damage 
control and could cause shock or fire hazard. Do not short out terminals on gas 
valve or primary control to test. Short or incorrect wiring will damage thermostat 
and could cause personal injury and/or property damage. 
Selector Switches
Electric/Gas Switch (Fan Option) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Figure 1. Electric/Gas Switch (Fan Option)
This thermostat is configured from the factory to operate a heat/ cool, fossil fuel (gas, oil, 
etc.), forced air system. It is configured correctly for any system that DOES NOT require 
the thermostat to energize the fan on a call for heat. If you system is an electric heat or 
heat-pump system that requires the thermostat to turn on the fan on a call for heat, 
locate the ELEC/GAS switch on the back of the thermostat (see fig. 1) and switch it to 
the ELEC position. This will allow the thermostat to energize the fan immediately on a 
call for heat. If you are unsure if the heating/ cooling system requires the thermostat to 
control the fan, contact a qualified heating and air conditioning service person. When the 
thermostat is configured for Heat Pump, the thermostat will always power the circulator 
fan on a call for heat in the HEAT mode. The ELEC/GAS switch must be set to match the 
type of Auxiliary heat your system uses for proper operation in the EMERgency mode. 
All wiring diagrams are for typical systems only. Refer to equipment manufacturers’ 
instructions for specific system wiring information. 
Attach Thermostat Base to Wall
1. Remove the packing material from the thermostat. Gently pull the cover straight off the 
base. Forcing or prying on the thermostat will cause damage to the unit. 
2. Connect wires beneath terminal screws on base using appropriate wiring schematic 
(see figs. 2 through 4). 
3. Place base over hole in wall and mark mounting hole locations on wall using base as 
a template. 
4. Move base out of the way. Drill mounting holes. 
5. Fasten base loosely to wall, as shown in fig. 1, using two mounting screws. Place a 
level against bottom of base, adjust until level, and then tighten screws. (Leveling is for 
appearance only and will not affect thermostat operation.) If you are using existing 
mounting holes, or if holes drilled are too large and do not allow you to tighten base 
snugly, use plastic screw anchors to secure subbase. 
6. Push excess wire into wall and plug hole with a fireresistant material (such as 
fiberglass insulation) to prevent drafts from affecting thermostat operation. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Figure 2. Thermostat base
 
 
 
 
 
 
 
 
Figure 3 Typical wiring diagram for single transformer heat pump systems
 
 
 
 
 
 
 
 
Figure 4. Typical wiring diagram for two transformer heat pump systems with NO safety circuits
 
 
 
 
 
 
 
 
Figure 5. Typical wiring diagram for two transformer heat pump systems with safety circuits in
BOTH systems
Heat Pump Terminal Outputs 
Refer to equipment manufacturers' instructions for specific system wiring information. 
You can configure the thermostat for use with the following heat pump system types: 
HEAT PUMP TYPE 1 1. Single stage compressor system; gas or electric backup. This 
thermostat is designed to operate a single-transformer system. If you have a 
two-transformer system, cut and tape off one transformer. If transformer safety circuits 
are in only one of the systems, remove the transformer of the system with NO safety 
circuits. If required, replace remaining transformer with a 75VA Class II transformer. After 
disconnecting one transformer, the two commons must be jumpered together. 
Use the terminal output information below to help you wire the thermostat properly for 
your heat pump system. After wiring, see CONFIGURATION section for proper 
thermostat configuration. 
THERMOSTAT TERMINALS (HEAT PUMP)
SYSTEM
Heat Pump 1
Heat Pump 2
L
Malfunction
C*
24 Volt(Common)
R
24 Volt Emergency (hot)
E/W1
Emergency Mode 1st stage
W2
HP 1 and Emergency 2nd stage
Y1
Heat and Cool mode 1st stage (compressor)
Y2
No output
2nd stage compressor
G
Blower/Fan Energized on call for Heat and Cool
Set GAS/ELEC switch for Emergency mode
O
Energized in Cool Mode
B
Energized in Heat Emergency mode
 
 
 
 
 
 
 
 
 
Figure 5. Typical wiring diagram for single transformer multi-stage systems
CHECK THERMOSTAT OPERATION
Note: 
To prevent static discharge problems, touch side of thermostat to release static 
build-up before touching any keys. 
If at any time during testing your system does not operate properly, contact a 
qualified serviceperson.
Fan Operation 
If your system does not have a G terminal connection, skip to Heating System System. 
1. Turn on power to system. 
2. Move FAN switch to ON position. The blower should begin to operate. 
3. Move FAN switch to AUTO position. The blower should stop immediately 
Heating System
1. Move system switch to heat mode. If the auxiliary heating system has a standing pilot, 
be sure to light it. 
2. Press to adjust thermostat setting to 1
℃ above room temperature. The heating
system should begin to operate. The display should show “STG1”. However, if the 
setpoint temperature display is flashing, the compressor lockout feature is operating 
(see Configuration menu, item 5). 
3. Adjust temperature setting to 3° above room temperature.If your system configuration 
is set at MS2, HP2 or HP1, the auxiliary heat system should begin to operate and the 
display should show “STG1+2” 2”. 
4. Press to adjust the thermostat below room temperature. The heating system should 
stop operating. 
Emergency System
EMER bypasses the Heat Pump to use the heat source wired to terminal E on the 
thermostat. EMER is typically used when compressor operation is not desired, or you 
prefer back-up heat only. 
1. Press SYSTEM switch to select Heat mode. then press EMER key.. “EMER” will show 
on the display.
2. Press to adjust thermostat setting above room temperature. The Aux. heating system 
will begin to operate. The display will show “STG1” “EMER” to indicate that the Aux. 
system is operating. 
3. Adjust temperature setting to 2°C above room temperature.The auxiliary heat system 
should begin to operate and the display should show “STG1+2”. 
4. Press to adjust the thermostat below room temperature. The Aux. heating system 
should stop operating.
Cooling System
1. Move SYSTEM switch to select the Cool mode. 
2. Press to adjust thermostat setting below room temperature. The blower should come 
on immediately on high speed, followed by cold air circulation. The display should show 
“STG1”. 
3. Adjust temperature setting to 2°C below room temperature. The second stage cooling 
should begin to operate and the display should show “STG1+2” 
4. Press to adjust the temperature setting above room temperature. The cooling system 
should stop operating. 
CONFIGURATION MENU
INSTALLER/CONFIGURATION MENU
Step
Press
Button
Displayed
(Factory Default)
Press up or down
key to select
Comments
1
F
MS 2
SS1, HP2, HP1
Selects Single stage, Multi-stage,
or Heat Pump (Single stage or 
2-stage) System Configuration 
2 F (RECO)off
on
Auto
Recovery
select
3 F (SPAN)2
1,3
Span(one
stage)
4 F (BLIT)on
off
BackLight
5 F (SP2)2
1,3
Span(Two
Stage)
6 F (TEMP)F
C
Selects
temperature
display
F° or C°
7
F
HOUR(12)
24
Selects time format display
12hours or 24hours
8 F COMP(OFF)
ON
Selects
Compressor
Lockout OFF or ON
9
F
COOL(2)
2
This model must select 2
10
F
FACT(0)
1,2
This model must select 2 to
back factory Default
The configuration menu allows you to set certain thermostat operating characteristics to 
your system or personal requirements. Set SYSTEM switch to OFF, then simultaneously 
press up and down keys to enter configuration menu. The display will show the first item 
in the configuration menu.The configuration menu table summarizes the configuration 
options. An explanation of each option follows.Press F key to change to the next menu 
item. To exit the menu and return to the program operation, press Hold/Run Key. If no 
keys are pressed within fifteen Seconds, the thermostat will revert to normal operation. 
1)Single Stage, Multi-stage or Heat Pump System Configuration 
This control can be configured for Heat Pump or two stage heat/one stage cool 
multi-stage operation.The display indicates “MS 2” (default for multi-stage mode) in the 
display. The Multi-stage configuration can be toggled to “SS1”, or “HP1” by pressing the 
up or down key. In Multi-stage configuration, EMER mode is useless. 
2) Select Energy Management Recovery OFF or ON
Your thermostat is set from the factory to gradually recover the room temperature from 
an energy saving program to your comfort program. Therefore, the thermostat may turn 
your system on several minutes prior to your programmed.
3)Fast or Slow Crycle Selection(one stage) 
4)Select Backlight function OFF or on 
5) Fast or Slow Crycle Selection(two stage) 
6)Select F° or C° Readout. when you change this parameter.the programming come 
back to fault. you have to set the programming again. 
Changes the display readout to Centigrade or Fahrenheit as required 
7) Selects time format display 12hours or 24hours 
8)Select Compressor Lockout COMP OFF or ON 
Selecting COMP ON will cause the thermostat to wait 4 minutes before turning on the 
compressor if the heating and cooling system loses power. It will also wait 5 minutes 
minimum between cooling and heating cycles. This is intended to help protect the 
compressor from short cycling. Some newer compressors already have a time delay 
built in and do not require this feature. Your compressor manufacturer can tell you if 
the lockout feature is already present in their system. When the thermostat compressor 
time delay occurs it will flash the setpoint for about four minutes. 
9) This model must select 2 
10) This model must select 2 to back factory Default 
 
Setting Time And Day 
Remove the mylar label covering the LCD display window before operating thermostat. 
■ Initial display after power-up. The temperature will
update after a few seconds.
EXAMPLE: Set the Thermostat to the current time of 9:43 a.m. on
Saturday Refer to Figure at right
■ During time and day setting mode , the temperature
and program display will go blank.
■ Press and hold to rapid advance to the current hour. 
 Tap to advance one hour at a time. Note the AM /PM 
indicator, as the display will cycle through 24 hours.
■ Press and hold to rapid advance to the current
minute
.
Tap to advance one minute at a time.
■ Tap to advance one day at a time.
■ When finished press to return to normal mode.
 After 15 seconds, the thermostat will return to normal 
automatically.
Auto Programming 
Studies conducted by the Department of Energy estimate that 
setting your thermostat back 10˚F (6 ) for two 8-hour periods 
during winter can reduce your fuel bill by as much as much as 33%. 
By setting your thermostat up 5˚F (3
℃) for tow 8-hour periods
during summer you can reduce your fuel bill up to 25%. 
Your thermostat is capable of holding up to 4 separate programs 
for each day ofthe week. You can program all weekdays, Monday to 
Friday, to the same 4 programs as show in the table, or each weekday can 
have
a different set of 4 programs. Similarly weekend programs, 
Saturday and Sunday, can be the same 4 programs or each 
weekend day can have a different set of 4 programs. 
Your thermostat is pre-programmed to meet the ENERGY STAR 
guidelines for energy efficiency. Note that it is easier to modify 
these programs
than to programs than to program the thermostat
manually.
■ Press once. During Auto Programming, the display 
will change as shown. 
■ The thermostat will be programmed for all 7 days 
of the week as shown below. 
Temperature
in
˚F/
℃
Program Number
Time
Heat
Standard
1 6:00am
68
˚F (20
℃) 78
˚F (26
℃)
2 8:00am
60
˚F (16
℃) 85
˚F (29
℃)
3 4:00pm
68
˚F (20
℃) 78
˚F (26
℃)
4 10:00pm
60
˚F (16
℃) 85
˚F (29
℃)
■ Refer to Manual Programming entering or changing the programs.
PROGRAMMING 
Before programming or changing programs, use this Personal 
Program Schedule to determine which times and temperature 
Settings will best satisfy both your comfort and energy saving requirements. Use a 
pencil so you can revise yours records each time you change your temperature settings. 
Heating 
AUTO
PROG
heat
off
cool
on
auto
system
fan
LCD Display:Shows
Time,Day,Temperature,
Program Number,and
other feature information
as required.
F
Reviews filter usage
Battery Compartment:
Front access allows
easy insertion of two
AA 1.5V batteries.
Temperature Keys: Keys for
raising or lowering trmperature
setting.
Fan Switch: Fan
switch for Automatic
or Continuous fan
operation.
System Switch:
Selector switch for
Cool,Off,Heat or auto.
Front Door:Covers keys Open with one finger from left or right.
Soft touch programming
buttons (see below)
in hours and minutes.
Front Door:
Battery cover
Open with one
finger from top.
auto
Also resets filter
counter to zero.
Overrides energy-
saving program
For entering
hour of day.
For entering
minute of day.
Enters Program Mode
for reviewing and changing
weekday, weekend,or daily
programs.
Measures and displays
heating and cooling system
operating time for Today,
Yesterday,This Week,Last
Week,or Total. By monitoring
Automatically programs the
thermostat to its built-in
Selects the day or days to
review or change in Program
Mode.
Provides permanent temperature setting
by overriding stored programs. It also
Returns display to current
time and temperature.
For entering day of week.
HOME
HOUR
MIN
ENER
AUTO
PROG
DAY
PROG
PROG
DAY
TODAY
temperatures while
you are at home
for the day.
your energy usage, you can
program the thermostat to
optimize energy savings.
ENERGY STAR compliant
program setting.
R
returns the thermostat to current program
control from manual override or Home
Today mode.
EMER
HOLD
/ RUN
EMER Mode.
Mounting
Hole
Mounting
Hole
DAY
H O U R
MIN
HOLD
/ RUN
O
B
Y2
G
C
L
R
Y1
W2
Reversing 
 Valve 
Energized in 
Cool Mode
Reversing 
 Valve 
Energized in
 Heat, Off,
Emergency 
 Mode
2nd Stage
Compressor
THERM OSTAT
SYSTEM
Fan
Relay
Emergency
Heat
Relay
Compressor
Contactor
Aux 
Heat
Relay
SYSTEM
M ONITOR
SWITCH
E/ W1
*
Hot
120 VAC
Neutral
 TRANSFORMER
(Class 
Current Limited)
24 VAC
NEUTRAL
CUT AND
TAPE OFF!
TWO COM M ONS M UST
BE JUM PERED TOGETHER!
HOT
120 VAC
24 VAC
Limit or Safety
 Switches
O
B
Y2
G
C
L
R
Y1
W2
Reversing
Valve
Energized in 
Cool Mode
Reversing
Valve
Energized in
Heat, Off,
Emergency
Mode
2nd Stage
Compressor
THERMOSTAT
SYSTEM
Fan
Relay
Emergency
Heat
Relay
Compressor
Contactor
Aux 
Heat
Relay
SYSTEM
MONITOR
SWITCH
E/ W1
*
Hot
120 VAC
Neutral
TRANSFORMER
(Class Current Limited)
24 VAC
O
B
Y2
G
C
L
R
Y1
W2
Reversing 
 Valve 
Energized in 
Cool Mode
Reversing 
 Valve 
Energized in
 Heat, Off,
Emergency 
 Mode
2nd Stage
Compressor
THERMOSTAT
SYSTEM
Fan
Relay
Emergency
Heat
Relay
Compressor
Contactor
Aux 
Heat
Relay
SYSTEM
MONITOR
SWITCH
E/ W1
*
TWO COMMONS MUST
BE JUMPERED TOGETHER!
Limit or
 Safety
 Switches
24VAC
ACCESSORY
RELAY N.O.
CONTACY
Limit or
 Safety
 Switches
HOT
120 VAC
 Heat Pump Transformer
(Class Current Limited)
24 VAC
Limit or Safety
 Switches
COMMON
HOT
120VAC
Auxiliary
 Heating 
Transformer
(Class 
Current Limited)
24VAC
Limit or
 Safety
 Switches
NEUTRAL
NEUTRAL
COMMON
 NOTE 
The accessory relay scheme 
is required when safety
circuits ezist in both systems
O
B
G
C
R
Y2
W2
Reversing
Valve
Energized in 
Cool Mode
Reversing
Valve
Energized in
Heat, Off,
Emergency
Mode
THERMOSTAT
SYSTEM
Fan
Relay
Heat
Relay
Stage 1
Compressor
Contactor
Stage 1
E/ W1
*
Hot
120 VAC
Neutral
TRANSFORMER
(Class Ⅱ Current Limited)
24 VAC
Heat
Relay
Stage 2
Y1
Compressor
Contactor
Stage 2
GAS
ELEC
K2
Elec-Gas
Switch
