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17 series maintenance, 13/14 series maintenance, 17t series maintenance – Factory Direct Hardware Delta T17285 Grail User Manual

Page 17

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Cannot receive more than a trickle of water:

Both hot and cold supply lines must be pressurized.

If only one side is pressurized, the pressure balance

system will not allow adequate flow of water.
Volume control handle rotates 360

degrees or is not positioned correctly per

escutcheon, (sleeve is also loose). The keys of

the cartridge have not been properly placed in the

keyways in the brass body or keys on cartridge

have been sheared off due to improper installation.

BE SURE TO CORRECT THIS

SITUATION IMMEDIATELY.
Cannot receive enough hot water:

See step 3 and/or check water heater temperature.
Faucet leaks from tub spout/showerhead:

SHUT OFF WATER SUPPLIES. Replace Adapter

Assembly –Repair Kit RP46073.
If leak persists–

SHUT OFF WATER SUPPLIES

Replace cartridge assembly–RP46463.

Unable to maintain constant water temperature:

SHUT OFF WATER SUPPLIES. Remove cartridge

assembly, shake cartridge side to side. Spool

should rattle in sleeve. If rattle cannot be heard,

spool may be stuck. Spool may be freed up by

rapping cartridge briskly sideways into the palm

of your hand. If spool cannot be freed, replace

cartridge assembly–RP46463.

NOTE: If the water in your area has lime, rust,

sand, or other contaminants in it, your pressure

balance valve will require periodic inspection.

The frequency of the inspection will depend on

the amount of contaminants in the water. To

inspect cartridge, remove it from the body and

shake it rigorously. If there is a rattling sound,

the unit is functional and can be reinstalled in its

previous position. If there is no rattle, replace the

cartridge with RP46463.

17 Series Maintenance

Faucet leaks from tub spout/showerhead:

SHUT OFF WATER SUPPLIES.

Replace seats and springs–Repair

Kit RP4993. Check condition of lower O-rings and

replace if necessary RP14414. See Helpful Hints 1,

2, & 3.
If leak persists:

SHUT OFF WATER SUPPLIES.

Replace cap assembly RP46070 or valve cartridge

RP46074.

See Helpful Hints 1, 2, 3 & 5.
Unable to maintain constant

water temperature:

Replace housing assembly with RP46071 or follow

instructions in Helpful Hints 1, 2, 4 & 5.

Helpful Hints:
1. Before removing valve cartridge assembly for any

maintenance, be sure to note the position of the

rotational limit stop on the cap. The valve cartridge

assembly must always be put back in the same

position. BE SAFE! After you have finished the

installation, turn on valve to make sure COLD

WATER FLOWS FIRST.

2. To remove valve cartridge from body, shut off

water supplies and remove handle and bonnet nut.

Do not pry the valve cartridge out of the body with

a screwdriver. Place handle on stem and rotate

counterclockwise approximately 1/4 turn after the

stop has been contacted. Lift valve cartridge out

of body.

3. To remove seats and springs, remove valve

cartridge. Separate cap assembly from the

housing assembly by rotating the cap assembly

counterclockwise 90

o

(degrees). Separate cap

and housing assemblies. Remove seats and

springs and replace. Place the largest diameter

of the spring into the seat pocket first and then

press the tapered end of the seal over the spring.

Reassemble valve cartridge and replace in body

following instructions given in 1 above.

4. If the water in your area has lime, rust, sand

or other contaminants in it, your pressure

balance valve will require periodic inspection.

The frequency of the inspection will depend

on the amount of contaminants in the water. To

inspect valve cartridge remove it and follow the

steps in note 1 above. Turn the valve to the full

mix position and shake the cartridge vigorously.

If there is a rattling sound, the unit is functional

and can be reinstalled following instructions given

in note 1 above. If there is no rattle, replace the

housing assembly (RP46071).
5.

Push disc until fully seated. See page 5 for

more details.

13/14 Series Maintenance

15

17T Series Maintenance

Faucet leaks from showerhead or tub spout:

SHUT OFF WATER SUPPLIES. Replace Cartridge

Assembly –Repair Kit RP47201.

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