PowerWalker VFI 10000TCP 3_1 - Manual (Page 58)

55
Emergency supply
period shorter than
nominal value
Batteries not fully
charged / batteries
defect
Charge the batteries for at least 12
hours and then check capacity.
Please have the following information at hand before calling the
After-Sales Service Department:
1. Model number, serial number
2. Date on which the problem occurred
3. LCD/LED display information, Buzzer alarm status
4. Utility power condition, load type and capacity, environment
temperature, ventilation condition
5. The information (battery capacity, quantity) of external battery
pack if the UPS is “S” model
6. Other information for complete description of the problem