Cobalt Digital COMPASS 9011 Standard Definition D_A 10-bit SDI to Analog Composite, Y_C and Component - Manual (Page 20)

9011 Owner’s Manual •••• (V 1.1) Page 20 of 22
In Case of Problems
Should any problem arise with your openGear ® card, please contact the Cobalt Digital Inc. Technical
Support Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping
instructions, should you wish our factory to repair your openGear
® card. If required, a temporary
replacement module will be made available at a nominal charge. Any shipping costs incurred will be
the responsibility of you, the customer. All products shipped to you from Cobalt Digital Inc. will be
shipped collect.
The Cobalt Digital Inc. Technical Support Department will continue to provide advice on any product
manufactured by Cobalt Digital Inc., beyond the warranty period without charge, for the life of the
equipment.