Milton CAT 525C - Manual (Page 12)

Product Support. You will find nearly
all parts at our dealer parts counter.
Cat dealers use a worldwide computer
network to find in-stock parts to minimize
machine down time. Save money with
genuine Cat Reman parts. You receive
the same warranty and reliability as new
products at substantial cost savings.
Product Link. Product Link enables
convenient monitoring of important
equipment information remotely to
help increase productivity and reduce
owning and operating costs.
This state-of-the-art satellite technology-
based Product Link system enables
Caterpillar dealers and customers to keep
in touch with their machines. The system
provides a two-way information flow
between machine on-board systems
and Caterpillar dealers/customers
via the Cat Dealer Website and
EquipmentManager. Through the
subscriptions to Asset Watch
(hours, location, time and geo-fence),
Maintenance Watch (preventative
maintenance, repair scheduling, parts
ordering), and Health Watch (event and
diagnostic codes, fuel consumption) the
customer can manage their entire fleet.
Machine Selection. Make detailed
comparisons of the machines under
consideration before purchase. Cat dealers
can estimate component life, preventive
maintenance cost, and the true cost
of lost production.
Purchase. Look past initial price.
Consider the financing options available
as well as day-to-day operating costs.
Look at dealer services that can be
included in the cost of the machine
to yield lower equipment owning and
operating costs over the long run.
Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan that best
meets specific needs. These plans can
cover the entire machine, including
attachments, to help protect the
customer’s investment.
Operation. Improving operating
techniques can boost your profits.
Your Cat dealer has videotapes,
literature and other ideas to help you
increase productivity, and Caterpillar
offers certified operator training classes
to help maximize the return on your
machine investment.
Maintenance Services. Talk to your
dealer about the range of available
maintenance services. Repair option
programs guarantee the cost of repairs
up front. Diagnostic programs such as
S•O•S
SM Analysis and Coolant Sampling
and Technical Analysis help avoid
unscheduled repairs.
Replacement. Repair, rebuild or
replace? Your Cat dealer can help you
evaluate the cost involved so you can
make the right choice.
SAFETY.CAT.COM™.
12
Customer Support
Cat dealer services help you operate longer with lower costs.
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