VEGA B62-36G - Manual (Page 15)

5 Maintenance and fault rectification
5 .1 Maintenance
If the instrument is used properly, no special maintenance is required
in normal operation.
5 .2 Remove interferences
The operator of the system is responsible for taking suitable measures
to rectify faults.
The first measure to be taken is to check the input/output signal as well
as the power supply. In many cases, the causes can be determined
and faults can be quickly rectified.
On-site repair of B62-36G is not possible.
Should these measures not be successful, please call in urgent cases
the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is available to you 7 days a week round-the-clock. Since
we offer this service world-wide, the support is only available in the
English language. The service is free of charge, only the standard
telephone costs will be charged.
Depending on the reason for the fault and the measures taken, the
steps described in chapter "Set up" may have to be carried out again.
5 .3 Instrument repair
If a repair is necessary, please proceed as follows:
You can download a return form (23 KB) from our homepage at www.
vega.com under: "Downloads - Forms and certificates - Repair form".
By doing this you help us carry out the repair quickly and without
having to call back for needed information.
l Print and fill out one form per instrument
l Clean the instrument and pack it damage-proof
l Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
l Please ask the agency serving you for the address of your return
shipment. You can find the respective agency on our website
www.vega.com under: "Company - VEGA worldwide"
Reaction when malfunc-
tions occur
Fault rectification
24 hour service hotline
Reaction after fault rec-
tification
Overvoltage arrester • B62-36G 15
5 Maintenance and fault rectification
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EN
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