QNAP Security NVR-101 (Version: 2.8.0) - Manual (Page 83)

simultaneous connections to the monitoring page at maximum. For
better recording performance, please do not open too many IE browsers
to view the live video.
C. The same camera may be shared by multiple NVRs for recording at the
same time. Please use dedicated cameras.
5. The alarm recording does not function.
A. Please login the administration page and go to Camera Settings-Alarm
Settings. Make sure alarm recording is enabled for the camera.
B. If NVR is installed behind a router while the network camera is not, alarm
recording will not work.
C. When alarm recording is enabled, make sure you have configured the
number of days that alarm recordings will be retained in Camera
Settings-Advanced Settings. Otherwise, the recordings may be
overwritten.
6. The estimated storage space for recording displayed in Recording
Settings page is different from the actual value.
This estimated value is for reference only. The actual disk space may vary
according to the image contents, network environment, and the performance
of the cameras.
7. The E-map cannot be displayed correctly.
Please check the file format. NVR supports E-map in JPEG only.
8. I cannot find my NVR in Finder.
A. Check if NVR is turned on.
B. Check the network connection of the computer and NVR.
C. Refresh Finder and check the IP address of NVR. Make sure you have
turned off all firewall software on your computer.
9. The changes to the system configurations cannot take effect.
After changing the settings in administration page, click the Apply button to
apply the changes.
10. The monitoring page cannot be fully displayed in Internet Explorer.
If you are using the zooming function of Internet Explorer 7, the page may not
be displayed properly. Please click F5 to refresh the page.
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