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Troubleshooting – Manhattan 506663 SimpleNet - Manual User Manual

Page 8

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8

TROUBLESHOOTING

If any of the SimpleNet adapters in your network have difficulty communicating

with one another, consider the following suggestions.

• Try power-cycling the unit by unplugging it from the wall for 10 seconds and

plugging it in again.
• Press the Reset button for 2 seconds on each unit you’re trying to connect. The

LEDs will flash as the units reset and attempt to link using default factory

settings.
• Try plugging the device into an adjacent plug.
• SimpleNet adapters work best when plugged directly into a wall outlet.

Connecting them to a power strip or surge protector may degrade network

performance or completely stop network signals.
• Don’t connect SimpleNet adapters to GFI-protected outlets, as some outlets will

filter out the signal.
• Don’t use SimpleNet adapters in areas with excessive heat.
• Certain fluorescent or incandescent lights are noise sources on the electrical

circuit and can degrade performance.
• If your building has more than one circuit breaker box, your SimpleNet adapters

may not be able to connect between the different boxes. In this case, connect

one

SimpleNet device to a power outlet located on each of the circuit boxes.

Connect Ethernet cable between each of the SimpleNet devices to link the

different circuits together. This will allow devices from different circuit breaker

boxes to connect.