Concord SLEEPER 2.0 INSTRUCTION MANUAL User Manual

Page 12

The guarantee begins on the day of purchase. The

guarantee period corresponds to the statutory warranty

period in the end-user’s country concerned. At the

manufacturer’s discretion, the guarantee shall cover

rectification, replacement or a price reduction.

The guarantee is valid for the original purchaser only. In the

event of any defect, claims can not be considered unless

the specialist dealer is notified of the fault as soon as it

occurs for the first time. If the specialist dealer is unable to

remedy the problem himself, he must return the product to

the manufacturers together with details of the complaint,

official proof of purchase and the purchase date. The

manufacturers assume no liability for faulty goods that they

did not supply.

The guarantee does not apply where:

• the product has been modified;

• the product is not brought back to the specialist dealer

complete with proof of purchase within 14 days of the

defect occurring;

• the defect was caused by improper usage or maintenance

or due to anything else deemed to be the fault of the user,

in particular failure to comply with the instructions for use;

• repairs have been carried out on the product by third

parties;

• the defect was caused as the result of an accident.

• the serial number has been damaged or removed

The guarantee makes no provision for any alteration or

deterioration to the product that is incurred through normal

usage (wear and tear). The period of guarantee shall not

be extended by any remedial measures carried out by the

manufacturers in the event of a claim.

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