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Troubleshooting – AcuRite 13020CCDI Alarm Clock User Manual

Page 11

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11

Troubleshooting

No outdoor sensor

reception

no bars

If the wireless signal indicator shows no bars:
• Relocate the display unit and/or the outdoor sensor.

The units must be within 330 ft (100 m) of each other.

• Make sure both units are placed at least 3 feet (.9

m) away from electronics that may interfere with the

wireless communication (such as TVs, microwaves,

computers, etc).

• Use standard alkaline batteries (or lithium batteries in

sensor when temperature is below -4ºF/-20ºC). Do not

use heavy duty or rechargeable batteries. NOTE: It

may take up to 20 minutes for display unit and sensor

to synchronize after batteries are replaced.

Alarm clock display

seems dark or hard to

read

• Verify power adapter is plugged in.
• Increase brightness using +/– buttons, located on the

back of the clock.

• The optimum viewing angle for this product is from

slightly above it.

Alarm clock screen not

working

• Check that the batteries are installed correctly.

Batteries may need to be replaced.

• Reset the display by pressing the reset button, located

on the back of the display unit.

Inaccurate

temperature

• Make sure both the display unit and sensor are

placed out of direct sunlight and away from any heat

sources or vents (see page 8).

Outdoor

temperature

is flashing or

showing dashes

Flashing of the outdoor temperature is generally an

indication of wireless interference.

1. Bring both the sensor and display unit indoors and

remove at least one battery from each.

2. Make sure the A-B-C switch on both units match.
3. Reinstall the battery in the outdoor sensor.
4. Reinstall the battery in the display unit.
5. Let the units sit within a couple feet of each other

for about 20 minutes to gain a strong connection.

If your AcuRite product does not operate properly after trying

the troubleshooting steps, visit www.AcuRite.com or call

(877) 221-1252 for assistance.